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Smart-Cover: Appliance Insurance reviews

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4.39
Based on 50 reviews, last reviewed 9th Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
8%
3 star
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
12%

Latest highest rating:

5

Got 5 Appliances covered from Smart cover insurance... Got 5 Appliances covered from Smart cover insurance and got the 5th one free, gud offer and great customer service . Reviewed on: 6th July 2025
Michael J's avatar
Michael J

Latest lowest rating:

1

Terrible service! Terrible service!! Purchased appliance insurance for peace of mind in the event of a breakdown. Now I've been 3 weeks without a washer. No repair & no... Read more Reviewed on: 9th January 2026
Stewart 's avatar
Stewart
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About this product

Thinking of insuring your next home appliance with Smart-Cover? Read reviews of the appliance cover they provide from our community members on Smart Money People to help you understand what the policies are really like. If you're more concerned about customer service, making a claim, or the price of the excess, please comment below, or read what others have said, and help one another!

Smart-Cover Appliance Insurance reviews (50)

Review of the Smart-Cover, Appliance Insurance:

Amazing Customer Service

5
I am very much impressed by the ease and speed of the claim service. I only have to wait for 2 days to get my replacement to be delivered and fitted. Reviewed on: 3rd July 2017
Harry11's avatar
Harry11

Excellent

5
I found the customer service adviser very friendly,helpful courteous. Cover was arranged instantly no hard sell. I would highly recommend this company Reviewed on: 6th September 2017
NEIL A SHIPWAY's avatar
NEIL A SHIPWAY

Brilliant company , would recommend to everyone

5
Brilliant company , quick cover , easy to understand , lovely customer service , could have spoken to the adviser for hours so friendly , and easy to get on with , no hard sell tactics , explained everything everything I needed to know Reviewed on: 6th September 2017
Angela Kinney's avatar
Angela Kinney

Speedy claims

5
I am with smart cover for 8 months and the recent claim was hassle free and I got the washing machine replaced in 2 days. Reviewed on: 6th September 2017
Joe's avatar
Joe

Brilliant customer service

5
Very efficient and quick service Reviewed on: 6th September 2017
Jyo's avatar
Jyo

Excellent Product and Service

5
When I spoke to the representative they were extremely friendly and fully explained the T & C's and very happy with the service Reviewed on: 6th September 2017
hana wright's avatar
hana wright

Excellent Service

5
Excellent Service from the time I phoned up to make claim. Very friendly and professional. I have recommended them to friends and family Reviewed on: 6th September 2017
Mark Grant's avatar
Mark Grant

Agent was very courtious and knowledgable but perhaps just a little too pushing on extending cover to other areas.

4
Very pleased with customer service Reviewed on: 31st July 2017
Mrs. Janet Griffith's avatar
Mrs. Janet Griffith

Pravin Kataria is a star!

5
Very friendly and professional customer service.. quick to reply.. would definitely recommend. Reviewed on: 25th July 2017
Abderrahmane Morchid's avatar
Abderrahmane Morchid

Amazing Customer Service

5
Smart cover Insurance has a high standards of customer service and they really care about the customers. Reviewed on: 12th June 2017
naz's avatar
naz

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