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SmartSave: Savings reviews

4.77
Based on 2,549 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026
Sheila C's avatar
Sheila C

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Good interest rate and easy application processs

5
Good interest rate and easy application processs Reviewed on: 26th January 2024

First time customer.

4
For a first time customer of smartsave I found it to be a quick and easy process to set up the account and transfer funds. The interest rate was the best at the time for the 1 year fixed rate. The rate did rise a few days later and i unfortunately missed out on this. But with the current fall in interest rates the fixed rate saving account has been great. I cannot speak for the quality of the customer service as I haven't not had the need to use them. Reviewed on: 26th January 2024

Good rates, could do with an app

5
Good rates, could do with an app Reviewed on: 26th January 2024

What's in a Name?

4
SmartSave lives up to its name, in terms of customer service, website user friendliness, and products offered Reviewed on: 26th January 2024

Old Man's investing fund.

5
My policy will mature this year and I will be looking to further invest for my future. The current interest rate is far better than others are offering and I would not hesitate to be telling all my family and friends to look in to investing their money with Smartsave. Reviewed on: 26th January 2024

It's been relatively easy and simple to set up!

5
It's been relatively easy and simple to set up! I transferred a lump sum in their 1 year fixed rate account and didn't need to do anything since until 2 weeks to my year they communicated with me options I'd like to do with my money and interest. Reviewed on: 26th January 2024

Sound way of improving your income.

5
I am new to using saving tools such as Smart Money and was somewhat concerned at what i was doing. A year has passed i am very pleased with the way things are working out. When a joined, i was very pleased with the service i was given. Would recommend. Reviewed on: 26th January 2024

Easiest online experience and real people to chat with

5
Easiest online experience and real people to chat with Reviewed on: 26th January 2024

Goodcustomer service via telephone

4
Goodcustomer service via telephone Reviewed on: 26th January 2024

2yr fixed rate bond

3
Good interest at time.2yr fixed rate bond hopefullyit will be higher this year.Don't insist on length of review it puts people off doing them. Reviewed on: 26th January 2024

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