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SmartSave: Savings reviews

Name: Savings
Rating: 4.77 (2549 reviews)

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4.77

Based on 2,549 reviews, last reviewed 22nd Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

15%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024

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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Review of the SmartSave, Savings:

Lack of personal contact by telephone with a custome...

Lack of personal contact by telephone with a customer adviser Reviewed on: 18th March 2024

easy to use savings acccount

easy to use savings acccount, competitive rate of interest Reviewed on: 27th January 2024

I have never had any issues with smartsave.

I have never had any issues with smartsave. Reviewed on: 27th January 2024

Almost non-existent communicatons.

Almost non-existent communicatons. I receive so little information from this bank I've had to keep checking in to make sure it's not a scam to reassure myself. I thought I would at least receive some sort of paperwork to confirm I had an account and my money safely transferred, but I received one email and then silence. A bit more communication would make me feel like it's a trustworthy institution. Also the option to move to the new accounts with better interest rate. I'm stuck on a lower one and feel the terms are quite harsh compared to others on the market now. Reviewed on: 26th January 2024

Nothing springs to mind.

Nothing springs to mind. It's been fine. Reviewed on: 26th January 2024

Easy app to use .

Easy app to use . Great returns on your savings Reviewed on: 26th January 2024

Easy to set up an account and transfer money in...

Easy to set up an account and transfer money in Reviewed on: 26th January 2024

excellent service and good products

excellent service and good products Reviewed on: 26th January 2024

Great Savings Company

Excellent online service, very competitive interest rates, easy process to apply for a product and to open quickly. Reviewed on: 26th January 2024

Overall they provided a very good online service.

Overall they provided a very good service. I did everything online from a remote location with no problems at all. This is how modern banking should be done. No need for branches when there is clear and concise information online. Reviewed on: 26th January 2024

My smartsave

Easy to use ..plus customer service is excellent Reviewed on: 26th January 2024

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