Smart Money People Logo
Share this page
Link copied

Money Wellness: Debt Advice reviews

View other Money Wellness products
4.94
Based on 3,849 reviews, last reviewed 1st Jul 2025
343% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Really quick and easy to go through all of my debts... Really quick and easy to go through all of my debts and find the best solution for me. I was kept up to date through the whole process and my DRO was ... Read more Reviewed on: 1st July 2025
Zoe D's avatar
Zoe D

Latest lowest rating:

2

Not sure Well debts missed off and others not enough put down Reviewed on: 1st July 2025
mark bell's avatar
mark bell
Read all reviews Write a review

About this product

All of Money Welness debt advice is free and impartial.
Some of their solutions are free, others may attract a fee.
Find the best way forward for you by using their free online solutions finder.

Have you used debt advice from Money Wellness? Leave a review to help others make better financial decisions.

Review Money Wellness: Debt Advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Money Wellness Debt Advice reviews (3849)

Excellent top notch

5
Fantastic service so easy call attendent totally at ease with and so professional Reviewed on: 29th June 2025
Darren 's avatar
Darren

Very good staff and helpful thank you guys

5
Very good staff and helpful thank you guys Reviewed on: 29th June 2025
Ilyas said's avatar
Ilyas said

Excellent!

5
It was very helpful and I would recommend it to everyone I know. Reviewed on: 29th June 2025
Comfort c's avatar
Comfort c

Professional and helpful and understanding from the...

5
Professional and helpful and understanding from the start , Really listened and took time to understand my medical issues Reviewed on: 29th June 2025
Matthew Mcgarragh 's avatar
Matthew Mcgarragh

I just feel like a massive weight has been lifted of...

5
I just feel like a massive weight has been lifted of my shoulder so thank you Reviewed on: 29th June 2025
Gordon R's avatar
Gordon R

An end in sight, thank you MW

4
Firstly I am very grateful for MW in gaining the approval for a DRO. Almost everyone was helpful and kind in their comments and overall communication. The website is clear and the process straightforwards as long as you have the information and documents requested, there are more steps to the process than expected. MW met their self imposed deadlines for responding. There is a phone call requirement to build your application, it can be lengthy due to the amount of information you need to provide, you are asked specific and in depth questions relating to the reasons for being in debt (job loss etc) unfortunately the person I spoke to was rude and aggressive in their communication and I had to ask why they were being that way after which they revised the way they were speaking although remained curt, I appreciate they were not having the best day (or something like that as she told me) and my call was later in the evening but I was made to feel that I was an inconvenience and that was disappointing and disrespectful. I won’t name them but sincerely hope she is more professional during these phone calls with others, these conversations are difficult and there are many reasons people end up in debt solutions, feeling judged when you’re addressing the issue and requesting help is unfair and unkind. Overall MW were brilliant and have helped me obtain a successful DRO. I would recommend going via Step change and they will refer you directly and the gov breathing space application which places a hold on your creditors while you are completing your debt solution application is such a welcome relief. Other than the one issue experienced and while I would prefer not to be in this position I feel hopeful that there is now an end in sight. Reviewed on: 29th June 2025
Lisa M's avatar
Lisa M

Money Wellness made things so simple for me and ever...

5
Money Wellness made things so simple for me and everything was handled extremely fast! The customer service was great. Highly recommend! Reviewed on: 28th June 2025
Aaron W's avatar
Aaron W

Super helpful, calmed my anxiety when anxious about...

5
Super helpful, calmed my anxiety when anxious about it all. Very helpful Reviewed on: 28th June 2025
Tia g's avatar
Tia g

Excellent help & support..It's a 10/10 from me !

5
Having suffered with severe mental health & painful incurable disabilities all my life. The customer service team at Money Wellness were very supportive & understanding regarding my financial issues. Not being savvy with the Internet at my age, they guided me through the whole process with ease as I was unable to do anything on my own. Reviewed on: 28th June 2025
Celtic flowers 's avatar
Celtic flowers

Money Wellness really helped me freeze my debt for 1...

5
Money Wellness really helped me freeze my debt for 12 months as I fell ill after graduating from my bachelor degree. They also payed my debt. Thank-you. Reviewed on: 28th June 2025
Aryam Dsy's avatar
Aryam Dsy

Review Money Wellness: Debt Advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill