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Money Wellness: Debt Advice reviews

Name: Debt Advice
Rating: 4.94 (4815 reviews)

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4.93

Based on 4,815 reviews, last reviewed 20th Jan 2026

94% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Was at a loss where to turn for advice about my debt. Was at a loss where to turn for advice about my debt. After speaking to someone on the phone and all my options being explained on what to do next it ... Read more Reviewed on: 20th January 2026

Latest lowest rating:

1

All the gear, no Idea!! A great start with lots of help to set up and complete the DRO but since August no communication, no DRO to settle the debts even though it was approv... Read more Reviewed on: 19th November 2025

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About this product

All of Money Welness debt advice is free and impartial.
Some of their solutions are free, others may attract a fee.
Find the best way forward for you by using their free online solutions finder.

Have you used debt advice from Money Wellness? Leave a review to help others make better financial decisions.

Money Wellness Debt Advice reviews (4815)

Review of the Money Wellness, Debt Advice:

Customer service was amazing

Customer service was amazing the way they handled every thing and how understanding and supportive and patient they were Reviewed on: 1st June 2025

Great from start to finish everything explained well...

Great from start to finish everything explained well lovely customer service Reviewed on: 29th September 2025

Honestly really happy with everything start to finish.

Honestly really happy with everything start to finish. Money wellness have helped me become debt free im so happy. Thankyou Reviewed on: 29th September 2025

Kirsty, was professional, with great communication...

Kirsty, was professional, with great communication skills , understanding and has a great attention to detail Reviewed on: 25th September 2025

I Need further advice please..

I thought my DRO was going through ok but I'm now getting advised that most of my debts haven't been included. Reviewed on: 24th September 2025

Hi I’ve applied for money wellness dept collection t...

Hi I’ve applied for money wellness dept collection to help me clear my outstanding debt balance but still I’m in same condition there nothing changed I would request could you consider my application it would be very appreciated thanks Reviewed on: 23rd September 2025

Outstanding Customer Service!

My experience occurred whilst supporting my very vulnerable friend and neighbour with his finances. I accidentally discovered that my friend had several debts which he was receiving from several agencies and from Debt management companies. My friend has some complex medical issues including seizures& short-term memory loss as a result of an historic brain injury and alcoholism. My friend is unable to care for his needs including his financial needs and his mental capacity has been deemed a risk within the realm of his finances. Whilst waiting for Adult Social Care to provide Money Management support, which takes several months, I have been trying to deal with the debts that have been ongoing so that my friend is not receiving financial demands that he doesn't remember and that cause him to be very anxious. Initially we spent 2 hours with a wonderful young man who was beyond professional and empathic at every point. My friend and I both joined the conversation via speakerphone and my friend was asked if he was permitting the information he was being told to be communicated and documented which my friend was very pleased with given he has lost alot of his independence, he was made to feel that his feelings and opinions matter-this is priceless! We eventually agreed on a Debt Relief Order and felt so, so relieved that there was a solution on the way! The patience & kindness from the young gentleman we spoke with was absolutely amazing & I cannot thank him enough. After reflecting on my neighbour's case& being told by the gentleman I spoke with that there may be an option to request debt to be dissolved due to Medical reasons, we spoke again with Money Wellness. We spoke with a lovely lady who took our details, spoke with her Manager and agreed to have the debts dissolved immediately! My friend and I cried with relief& could not be more grateful to the team at Money Wellness! They deserve all the recognition of this award! Thank you! Reviewed on: 13th September 2025

Great advice easy to talk to.

Great advice easy to talk to. Helpful and kept me informed. Reviewed on: 12th September 2025

I am sorry replying so late.

I am sorry replying so late. Everything was very good but i want to know how I stand now on 8/9/25 thanks Reviewed on: 8th September 2025

Things that I added to my list have not been put on...

Things that I added to my list have not been put on my DRO, now it’s too late to add them still leaving me with debts I can not pay Reviewed on: 8th September 2025

Good customer services

Good customer service, listen to my queries, good support. Reviewed on: 5th September 2025

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