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Tandem: App reviews

Name: App
Rating: 4.27 (88 reviews)

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4.23

Based on 88 reviews, last reviewed 4th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

11%

Latest highest rating:

5

Easy to use app and to add and withdraw money... Easy to use app and to add and withdraw money Reviewed on: 4th September 2024

Latest lowest rating:

2

Not a great experience The app isn't stable, and I've had real issues. Reviewed on: 10th March 2023

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About this product

Once Tandem Bank launches, they'll be sure to have a current account, so come back later this year when they've launched and read our community reviews of Tandem Bank's current account offering.

Tandem App reviews (88)

Review of the Tandem, App:

Disappointed

I was disappointed after waiting so long for Tandem that the app they've launched is merely an account aggregator and the current account is some way off/never happening. Annoyingly, the app doesn't even support any of the accounts I have, so it's a bit of a fail for me. Still exciting though, to hear what they might do with credit cards and in the future, but i'd leave it for now. Reviewed on: 2nd August 2017

Great Help Saving with Autosavings!

Very pleased with the overall quality of the app Reviewed on: 4th December 2019

Happy UXer

Super easy to use, great UX and UI Reviewed on: 4th December 2019

Simple & enjoyable

Brilliant UI, great features. Huge improvement on my old bank's app. Reviewed on: 4th December 2019

Fantastic support, Great products, Easy to navigate

I signed up for Tandem predominantly for their Autosavings feature - In the past 4 months I've saved enough to cover my entire Christmas including travel to various family members. Super easy to set up and great customer support if you have any questions. I'm now a credit card customer as, and I love the spending money features through the smart AI and account aggregation. 10/10 recommend. Reviewed on: 4th December 2019

Tandem App

The app is super easy to use and through their amazing feature Autosavings, I have managed to see my savings grow without feeling out of pocket! Reviewed on: 4th December 2019

Totally useless!

Totally useless!! I disputed a fraudulent transaction. They asked for more info, I sent this 4 times! and they then sent me another letter stating they hadn't received any further communication and have closed the case. It has now surpassed the time limit for them to dispute, so I'm now liable to pay this fraudulent transaction. I will be cancelling my card and going elsewhere. The worst company I've had the misfortune of dealing with. Reviewed on: 2nd December 2019

4 days to reply in a chat for identity verification

4 days to reply in a chat for credit card identity verification. In Halifax the process gets done in the same day. Didn't get a chance to try the card. Reviewed on: 18th November 2019

Amazing app

App really helps me sort my money Reviewed on: 14th November 2019

Good value and great customer service

I used tandem for a fixed savings as they had the best rate at the time. As that was so easy i saw there credit card had .5% cash back and have been loving the little bonus every month. Couldn't recommend more highly Reviewed on: 13th November 2019

Quick, painless and easy

Got the card in a few days. Went overseas and got real-time spend transactions and even cashback on the transactions. Everything I need is in the app, it’s great. Seeing my other accounts helps me budget too! Reviewed on: 13th November 2019

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