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Tandem: App reviews

Name: App
Rating: 4.27 (88 reviews)

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4.23

Based on 88 reviews, last reviewed 4th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

11%

Latest highest rating:

5

Easy to use app and to add and withdraw money... Easy to use app and to add and withdraw money Reviewed on: 4th September 2024

Latest lowest rating:

2

Not a great experience The app isn't stable, and I've had real issues. Reviewed on: 10th March 2023

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About this product

Once Tandem Bank launches, they'll be sure to have a current account, so come back later this year when they've launched and read our community reviews of Tandem Bank's current account offering.

Tandem App reviews (88)

Review of the Tandem, App:

Disappointed

I was disappointed after waiting so long for Tandem that the app they've launched is merely an account aggregator and the current account is some way off/never happening. Annoyingly, the app doesn't even support any of the accounts I have, so it's a bit of a fail for me. Still exciting though, to hear what they might do with credit cards and in the future, but i'd leave it for now. Reviewed on: 2nd August 2017

No problems

App works well. Chat function for customer support is useful. Reviewed on: 6th November 2019

Great app

The app has many features 1) control over expenses 2) add other accounts 3) view balances 4) auto rounding Love it Reviewed on: 6th November 2019

Simple transparent app

No frills but the app does exactly what you need it to do with good customer experience Reviewed on: 22nd May 2019

Appaling customer service

After three months after applying for a credit card, and with me trying to regularly chase the team, who only send generic responses, I got a response "Unfortunately due to a system error we have been unable to push through your application." Can't apply for another credit card as it will be too many credit checks in a short space of time. Reviewed on: 17th May 2019

Easy to use app!

Quickly updates payments out and in which is exactly what is required Touch ID is perfect Contactless Reviewed on: 12th May 2019

Easy and friendly

This is my first ever credit card and tandem made it easy to understand and are always helpful and friendly Reviewed on: 12th May 2019

A new but especially useful tool

Cash back is not new in th Market Place, but since Tandem came into my lie, a little mot=re than year ago it has been new. Usually one must wait until the anniversary of a credit card before getting one's cash back (albi=eit a significant amount)! With Tande one gets a lower repayment each month according to one's spend. So your reward is instant and valuable, rather than as enforced saving!! Reviewed on: 12th May 2019

FANTASTIC

Tandem is brilliant. When you purchase, you get an instant notification of how much it is (especially good if abroad) Reviewed on: 11th May 2019

Tandem App

Easy to use and and each transaction a notification is given. One can see transactions, statements etc via the App Reviewed on: 11th May 2019

Tandem Card

It gives cash back of 0.5% each month and is given as part of payment so you pay 99.5% Reviewed on: 11th May 2019

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