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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7594 reviews)

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4.89

Based on 7,594 reviews, last reviewed 22nd Jan 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

By 2026 things across the board should be improving. By 2026 things across the board should be improving. Not so. 90% of everyday life is getting more complicated, less efficient and just stressful. Then... Read more Reviewed on: 22nd January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7594)

Review of the Starling Bank, Business Account:

Brilliant

Great bank great customer service Reviewed on: 8th December 2018

Quick and easy to navigate and use for Businesses

App is really easy to use for quick day to day and the desktop version great for more in depth detail. Opening the account as super easy compared to dealing with trad high st banks in the past. Pleased I opened my account with Starling Reviewed on: 20th March 2024

Reply from Starling Bank Hi Katherine, We're delighted to have you on board and even more pleased to hear you're having a positive experience with us. Thank you for taking the time to share your experience. Team Starling. Response date: 23rd March 2024

Great Banking Experience

A great banking experience - so much better than the old fashioned banks Reviewed on: 20th March 2024

Cash Deposit Limit

Generally very good but the fact that I had to open up a second business bank account with a competitor because of the £100,000 limit of cash deposits into our account has taken the edge off our experience. We are a £1.2m business and 20% of our take is in cash Reviewed on: 20th March 2024

Reply from Starling Bank Thank you for your feedback, Andy. We appreciate it and will share it with our team. We are constantly working to improve our customers' banking experience. Thanks for sharing your experience with us. Team Starling. Response date: 23rd March 2024

Starling just works!

Starling just works! It's a very intuitive banking app to use. The features are perfect for a small business. Adding a receipt to a transaction is a breeze and with the Business Toolkit, we have saved money on other bookkeeping software. Reviewed on: 19th March 2024

Starling are easy to deal with , great app and very...

Starling are easy to deal with , great app and very simple to use Reviewed on: 19th March 2024

Excellent

Super smooth experience, easy to use mobile app, and able to reach customer service to discuss queries effortlessly. Reviewed on: 19th March 2024

Great for small business

I use Starling for my business banking and have been very impressed. As a small business, the fact that I'm not charged is incredibly valuable and being able to categorise spend has been very useful. I also appreciate their environmental and social commitments as banking has such an impact in the world we live in. I wouldn't hesitate to recommend them. Reviewed on: 19th March 2024

not as good as personal account other BB banks are b...

not as good as personal account other BB banks are better. not bad when working else not great Reviewed on: 18th March 2024

Reply from Starling Bank Hi there, we're sorry to hear this. Please take a look here on how to leave some feedback in the app on how we can improve, we'd like to look into this: > Open the Menu (top right) > Tap “Help“ > Tap “Talk to starling“ > Tap “Start a new conversation“ > Tap “I need to get in touch“ > Select “suggest a feature or improvement“ Team Starling Response date: 20th March 2024

Starling - Gives you confidence in banking

I started out with a business account and whilst I have not fully explored all the services, Starling has given me a lot of confidence. The App is brilliant and easy to use and on the occasions I have needed to call them to speak with someone, they have answered quickly and been extremely helpful. I have now also moved my personal banking to Starling. Reviewed on: 18th March 2024

No receipt for fee transaction (Euro to £)

I have had a personal account and sole trader account for more than 4 years with Starling and everything always worked well (€ and £ accounts). I then set up a Ltd company so I created a business account with Starling and I was very disapointed. First thing is that we are not able to open € business account at the moment so when you receive money in € you pay a 2% fee which is quite high but fair enough. The real problem is that you have absolutely no chance to have any statement of this fee when you have received the money (which I needed to expense it but also because I thought it would naturally be my right to ask for it). Here the copy/paste messages from someone at their Help center in the live chat (who is always helpful to be fair): "I had a further look into this for you and I can see that our app does not show how the exact fee that was applied when receiving the transfer. The exchange and the fees are done automatically by the system. I do apologise about this" "From what I can see and from what I have been advised by my other colleagues, we do not specifically issue a statement of the fee as all of this is done automatically." It does seem very strange for me that a bank is even allowed to do that and not show you a sum up of the fees you pay for a transaction. It would be great if you could change that Starling! Reviewed on: 18th March 2024

Reply from Starling Bank Hi there, we're sorry to hear this. When you click into the transaction, it'll outline the fee and conversion rate, however we don't provide statements for this. We'll share your feedback with our team for you. Team Starling Response date: 20th March 2024

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