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Starling Bank: Business Account reviews

4.89
Based on 7,597 reviews, last reviewed 28th Jan 2026
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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3%
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1%

Latest highest rating:

5

Great app and easy to use - all seems to work well f... Great app and easy to use - all seems to work well for me and not looking to change Reviewed on: 28th January 2026
Julian L's avatar
Julian L

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025
Marco Abis's avatar
Marco Abis

About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7597)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

1
I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024
Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024
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Starling Bank

I love Starling Bank

5
Starling Bank is so great for my business, I love how easy the app is, I also use it for personal and joint account. I also really like the notifications and security. Overall I really recommend Starling for everyone. Reviewed on: 31st March 2023

Excellent service

5
Easy to use online with never no issues Reviewed on: 31st March 2023

Spaces are a gmechanger

5
Spaces help me run my business using the profit first system and they were the reason I picked starling. Reviewed on: 31st March 2023

Helpful understatement

5
Starling have been so helpful, from setting up my account in Lockdown (when other banks wouldn’t) the App is so easy to use and great to track day to day. Customer service was second to none when I got my card details stolen. Thank you Reviewed on: 31st March 2023

Fantastic business bank account

5
First and foremost, I was impressed with the ease of opening an account. The online application process was straightforward and intuitive, and the staff online was incredibly helpful in answering any questions that I had along the way. Once my account was open, I found that the online banking platform was incredibly user-friendly and provided all of the features that I needed to manage my finances effectively. The mobile app was also convenient and allowed me to check my balances and make transactions on-the-go. In addition to the excellent technology, I found that the customer service at your bank was top-notch. Every time I had a question or concern, the staff was friendly, knowledgeable, and went out of their way to ensure that my needs were met. Overall, I would highly recommend your bank to anyone in search of a reliable and trustworthy financial institution. Keep up the great work! Reviewed on: 31st March 2023

Fantastic service

5
Starling Bank has been one of the easiest decisions in my whole business journey and they have provided an outstanding service Reviewed on: 31st March 2023

Great service

5
Just a simple straightforward bank account, perfect for sme’s. Reviewed on: 31st March 2023

Starling Bank Review

5
This is the best bank i have been with and i will never go to a high street bank again. The level of service is very high and they answer the phone almost straight away and deal with any queries while you are on the phone without sending you half way round the world or to another department. Satrling are caring and considerate to their customers and deal with them very efficiently. Reviewed on: 31st March 2023

Clear and easy to use

5
It's great being able to set up pots to put money in for tax and vat. Work with the account on a daily basis and have never had any issues. Reviewed on: 31st March 2023

Best bank ever

5
Absolutely brilliant Cannot fault it The app is very smooth and easy to use Reviewed on: 31st March 2023

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