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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.89 (7597 reviews)

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4.89

Based on 7,597 reviews, last reviewed 28th Jan 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and easy to use - all seems to work well f... Great app and easy to use - all seems to work well for me and not looking to change Reviewed on: 28th January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7597)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024

A productivity must have

This bank has it all. Ease of interface on the app, responsiveness but most of all as a sole trader it helps so much with sorting and categorizing purchases, paying and receiving money that I don’t lose hours creating reports. Love it. Reviewed on: 24th March 2022

That good I have no complaints!

With a history of many small business accounts, and the way banking is changing. The "other" banks try to keep a facade of personal contact but with ever changing structures, titles and contact methods, it gets very confusing and frustrating, because, at the end of the day, it's still an algorithm telling them what to tell you. So, with Starling, that communication stream is short, efficient and professional. The App is super slick and easy to use. Intuitive categories for your own spreadsheet or software integration. Would recommend. Reviewed on: 24th March 2022

No Nonsense & Straight Forward Bank

With starling you have a no nonsense bank, no hoops to jump and easy to use - high street banks need to catch up... Reviewed on: 24th March 2022

Brilliant!

Brilliant service and no charges. Say no more. Reviewed on: 24th March 2022

Excellent

Great app, excellent online bank with a responsive customer service Reviewed on: 24th March 2022

Simple, secure and inspiring

Technology that works and inspires confidence. Reviewed on: 24th March 2022

Execellent service

As a fairly new business Starling were excellent from the start and my application was processed very efficiently. Easy and stress free banking with a straight forward to use app. Ive even recently opened a personal account too based on such a good experience. Reviewed on: 24th March 2022

Miles ahead of Starling Bank!

Extremely helpful and responsive Customer Service. Reviewed on: 24th March 2022

Simply the most innovative bank

We have banked with Starling since we formed the business, we have found the app easy to navigate through and use. We the feature to set pots up really helpful and useful. We had to apply for a loan and the experience and journey was seamless and painless & similar to any questions we have had which needed customer support. A truly disruptive bank which walks it’s talk. Reviewed on: 24th March 2022

Fantastic Products & Services

Great product range and very professional service Reviewed on: 24th March 2022

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