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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7597 reviews)

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4.89

Based on 7,597 reviews, last reviewed 28th Jan 2026

500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and easy to use - all seems to work well f... Great app and easy to use - all seems to work well for me and not looking to change Reviewed on: 28th January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7597)

Review of the Starling Bank, Business Account:

Easy and efficient to use

Easy and efficient to use. Great customer service. Perfect App. Reviewed on: 5th April 2023

Just so simple to use and zero fees which is very ag...

Just so simple to use and zero fees which is very agreeable when you're an SME. Reviewed on: 2nd April 2025

Do not waste your time.

Wasted hours submitting accurate an honest personal information and documents to be instantly refused a joint business bank account with no explanation why. Reviewed on: 28th March 2025

Reply from Starling Bank Hi Antony, we can see we replied to your review on Google. Again, we're truly sorry for the frustration caused. Team Starling Response date: 31st March 2025

Patient and free!

I have two business accounts with Starling and as I do night shift care for my partner I haven't had very little time to pursue eithe as yet but that doesn't seem to be a problem to Srarling or incure charges like it would with some banks. One of these days I hope to do more and everything will be in place and waiting for me. Reviewed on: 26th March 2025

Starling Business account is excellent and easy to use

I have had a Starling Business account for a couple of years now and would highly recommend this company to anyone for banking! The app is easy to use, effective and handy when it comes to managing your money. All round great! Reviewed on: 18th March 2025

Honestly, if I were a regular bank, I'd worry.

Honestly, if I were a regular bank, I'd worry. Starling is simply a level better than all of the other banks I am with for business. I won't name them, but there are two other banks. My guess is that Starling employees actually use their own system and thus are constantly working out how to remove any blocks or bottlenecks. Reviewed on: 6th March 2025

Great products and great customer service

Starling have made managing my self-employed income really easy; I have a "Space" for saving for my tax bill, and I can easily instruct it to squirrel 20% in there, all ready for when January 31st rolls up! Reviewed on: 6th March 2025

Really well-designed app. Extremely user friendly.

Really well-designed app. So user friendly. I've never had any issues and really appreciate the additional extras for £7/month too. And it's never been out of service yet. Reviewed on: 5th March 2025

I've always found the app to be easy to use...

I've always found the app to be easy to use and helpful in what it displays. When I've needed to contact customer support they've always been helpful and polite. Transfer are also immediate which speeds things up. Reviewed on: 27th February 2025

Absolutely brilliant business banking, first class s...

Absolutely brilliant business banking, first class service all the time Reviewed on: 26th February 2025

Good but not great

No reasoning for refusing a business account and no way of contacting them Reviewed on: 26th February 2025

Reply from Starling Bank Hi William, we're sorry to hear we've been unable to open a business account for you. We appreciate you're keen to know more but to keep Starling and our customers safe from potential fraud, we're not able to share specific details. To open a business account with us, we perform additional checks to ensure your business activities fall within our current terms and conditions, and risk appetite. Again, we're truly sorry for the inconvenience this has caused. Team Starling Response date: 28th February 2025

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