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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.89 (7597 reviews)

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4.89

Based on 7,597 reviews, last reviewed 28th Jan 2026

500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and easy to use - all seems to work well f... Great app and easy to use - all seems to work well for me and not looking to change Reviewed on: 28th January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7597)

Review of the Starling Bank, Business Account:

Very easy to use and professional

Very easy to use and professional Reviewed on: 15th April 2024

So easy to set up, no fees and excellent customer se...

So easy to set up, no fees and excellent customer service. The app is so easy to use! Reviewed on: 14th March 2024

The fact that I dont have to call customer service,...

The fact that I dont have to call customer service, is a BIG win for me. Reviewed on: 14th March 2024

Not as good as they used to be...

There have been a number of recent issues which have taken far to long for your to rectify. This has cause huge inconvenience for us and our customer, one of whom made an official complaint! Reviewed on: 14th March 2024

Reply from Starling Bank Hi Dave, thanks for your review. We are sorry to hear about the issues that you and your customer have experienced and we will work to resolve these issues more swiftly. Thanks. Team Starling. Response date: 20th March 2024

Easy to use, great service

We transferred from NatWest and the difference in ease of use and service is chalk and cheese. Starling has been brilliant! Reviewed on: 14th March 2024

Every is done with ease, great customer service woul...

Every is done with ease, great customer service would 100% recommend Reviewed on: 14th March 2024

moving from NatWest where I had banked for 20years

After moving from NatWest where I had banked for 20+ years under an insensitive scheme I was sceptical, as I never thought of moving or heard of starling. But wish I’d moved 2 years sooner. The app and features are very intuitive, it was very easy to migrate from my old account. I have and will continue to recommend starling to my business peers and family. Reviewed on: 14th March 2024

Excellent business account facility

I signed up for a business account. It was a smooth process. I like the app and the link to the accounting package I use. It is intuitive and good value, particularly for international payments where there are none of the bank fees at my end. Reviewed on: 14th March 2024

exceeded all my expectations

User Experience (5/5): The onboarding process was smooth and effortless, guided by an intuitive interface that made setting up my account a breeze. Navigating the mobile app is a joy, with everything I need just a tap away. The clean design and user-friendly layout make managing my finances a pleasure. Features and Innovation (5/5): Starling Bank's commitment to innovation sets it apart from traditional banks. The real-time transaction notifications keep me informed about my spending instantly, while the budgeting tools help me stay on track with my financial goals. Plus, the ability to freeze and unfreeze my card with a swipe gives me peace of mind in case I misplace it. Customer Service (5/5): The support team at Starling Bank deserves accolades for their exceptional service. Every time I've reached out with a query or concern, they've been prompt, friendly, and efficient in resolving it. It's evident that they genuinely care about their customers' satisfaction. Overall Impression: In summary, Starling Bank has exceeded all my expectations. It's more than just a bank; it's a partner in my financial journey. I wholeheartedly recommend Starling Bank to anyone seeking a modern, customer-centric banking experience. Reviewed on: 14th March 2024

Very good service t

Very good service very happy the way they operate Reviewed on: 14th March 2024

Stress-Free Banking!

Very easy set up and smooth running. Excellent mobile banking app and customer service. Excellent interaction with Xero and absolutely stress-free. Does eerything we need it to do. Reviewed on: 14th March 2024

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