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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7597 reviews)

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4.89

Based on 7,597 reviews, last reviewed 28th Jan 2026

500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and easy to use - all seems to work well f... Great app and easy to use - all seems to work well for me and not looking to change Reviewed on: 28th January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7597)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024

Great bank

Excellent app and so easy to use. Great customer support. Reviewed on: 16th April 2024

Thanks for asking me to vote, but your service is ge...

Thanks for asking me to vote, but your service is getting worse (though value for money is good) Reviewed on: 16th April 2024

Reply from Starling Bank Hi there, thanks for your review. We are sorry to hear that you are unhappy with our service lately. If you have any suggestions on the improvements that you would like to see, please email us at [email protected]. Thanks again for your review. Team Starling. Response date: 20th April 2024

Easy to use.

Easy to use. Cx serv agents very responsive to messsges from within the app. No hidden fees. Does everything I want at the moment. Reviewed on: 16th April 2024

Excellent service

I like the way your account is manage online. Its very simple and straight forward and provide all avenues essential for business. Its excellent. I recommend starling bank to every one. Reviewed on: 16th April 2024

Reply from Starling Bank We're thrilled to hear you're finding your business account with us useful. Thanks for recommending us. Team Starling Response date: 16th April 2024

The app is very user friendly it fulfills all my ban...

The app is very user friendly it fulfills all my banking needs. Reviewed on: 16th April 2024

Efficient and easy to use App but missing a trick!

Efficient and easy to use App with some very useful features (eg spend categories and notes). However, Starling would attract and retain more customers if they had a linked business savings account that paid interest. Reviewed on: 16th April 2024

Reply from Starling Bank We're glad you're finding business banking with us helpful. We appreciate your feedback about business savings account. We've shared your suggestion with the team. Team Starling Response date: 16th April 2024

Transitioning to Starling Bank has been an exception...

Transitioning to Starling Bank has been an exceptionally positive experience for me. The absence of bank charges coupled with exemplary customer service, characterized by their prompt and effective responses, has significantly enhanced my operations as a business owner. Having been a long-standing customer of RBS, I can confidently assert that Starling surpasses them in terms of service quality. Moreover, the real-time notifications upon card usage add a layer of convenience and security that further elevate Starling's appeal. In summary, Starling Bank stands out as a paragon of excellence in the realm of banking services, offering an unparalleled blend of financial efficiency and customer-centricity. Reviewed on: 16th April 2024

Reply from Starling Bank What a glowing review! We're honoured that you hold us so highly. It's great to know you're finding our app useful and you're making use of our features. Thanks again for your review. Team Starling Response date: 16th April 2024

Fits really well with my accounting software

simple sign up, easy to use, keeps me informed, easy access to all info, great for quick checks of balance and activity, connects really well to my accounting software so my business overview is always current - love the app Reviewed on: 16th April 2024

Good app and service would recommend to all my frien...

Good app and service would recommend to all my friends and family Reviewed on: 16th April 2024

The best business acount

The best business acount. You can rely on this bank Reviewed on: 16th April 2024

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