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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27282 reviews)

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4.94

Based on 27,282 reviews, last reviewed 9th Feb 2025

11% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

As close to perfect as a bank can get As close to perfect as a bank can get Reviewed on: 9th February 2025

Latest lowest rating:

1

Poor customer service Closed my account for no apparent reason Reviewed on: 13th January 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27282)

Review of the Starling Bank, Current Account:

Easy

The best thing about this is being able to bank a cheque by taking a photo...so simple and saves so much time. Reviewed on: 16th April 2021

Simplicity at it's best

I love everything about Starling - easy to use app, lots of useful updates/newsletters, great (real) customer service Reviewed on: 14th April 2024

Quick and easy to use.

Quick and easy to use. Very secure. I like the speed of chat availability to resolve questions and issues Reviewed on: 14th April 2024

Super easy and very straight forward!! Brsvo

I love using the app - so easy and straight forward. I would like to see more choice when picking a label for what my money has been spent on but apart from that it’s great. Every time I’ve needed additional help customer service has also been very good! Reviewed on: 14th April 2024

The app is so easy to use and the information breakd...

The app is so easy to use and the information breakdown it gives you on your spending is great. It’s very easy to use, quick and responsive. A highlight for me is not being charged for using my card abroad as we travel a lot. Getting interest on my account each month is a real bonus too! Reviewed on: 14th April 2024

Really easy to use app-based bank account.

Really easy to use app-based bank account. Customer service is quick and simple to connect with. Great bank! Reviewed on: 14th April 2024

Proactive banking always puts the customer first exc...

Proactive banking always puts the customer first excellent service and communication Reviewed on: 14th April 2024

Superb Banking

Superb accessibility and Customer Services when required Reviewed on: 14th April 2024

Reply from Starling Bank Hi there, Thanks for sharing your review. We're pleased to hear you're enjoying our services and feel supported by our team. If there's anything else we can do to help us improve your star rating, please don't hesitate to reach out to us at 020 7930 4450 or via the in-app live chat - we're around 24/7. Thanks again, Team Starling Response date: 15th April 2024

Everything is easy and lovely jubbly

Everything is easy and lovely jubbly Reviewed on: 14th April 2024

It's so easy to do.

It's so easy to do. I'm verry happy i jave chose Starling Bank. Reviewed on: 14th April 2024

Nothing spectacular - just how a bank should be.

Makes it very easy to budget, categories spending. You get a message of money due to be paid before it's paid. There is no charge for foreign currency transactions. It works in situations abroad where other cards can have problems like topping up a Paris travel card or for ticketless travel on Dutchtrains. It provides virtual cards, I have a card for online or overseas transactions that I only top up for known spending so if anything goes wrong the the card can be easily cancelled and only small sums could be withdrawn. Both a problem and a blessing is that credit cards are not available, you have to be able to cover your spending from your current account. Reviewed on: 14th April 2024

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