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Starling Bank: Current account reviews

Name: Current account
Rating: 4.94 (27453 reviews)

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4.94

Based on 27,453 reviews, last reviewed 8th May 2026

96% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Fantastic bank Excellent online app, as soon as you withdraw cash from ATM or use debit card, you get a notification straight away letting you know its left your acc... Read more Reviewed on: 8th May 2026

Latest lowest rating:

1

NO freedom of choice! I switched my starling account for another UK bank account to get a switching offer, however, when I've tried to reopen a Starling Bank account. . . I... Read more Reviewed on: 31st March 2026

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27453)

Excellent modern banking

I joined Starling around two years ago and have never looked back. The app is secure and easy, and the customer service efficient and friendly. I also like the way they react to customer demands. Whilst I rarely receive cheques these days, the addition of a deposit by photo is very well received. Reviewed on: 22nd January 2021

Banking but, easy.

No fuss, great UI, support via phone/chat, slick debit card and the queen of fintech running the show! Reviewed on: 22nd January 2021

Puts you in control

Great app. I'm able to store money in different spaces for different things. So easy to access and manage my money. Reviewed on: 22nd January 2021

Unbelievably easy to use

This is the best way of banking ever. So simple and user friendly. I really like getting an instant message to my phone whenever a transaction is made. Well done to the Starling team Reviewed on: 22nd January 2021

Digital reliability

My original high street bank announced this week it was closing 80 branches, including the one where I live. Having had my Starling ac for a year now, I can see why high St banks are struggling! Reviewed on: 22nd January 2021

Easy peasy banking

No stress , easy for all age ranges Reviewed on: 22nd January 2021

Beyond excellent

The best bank, customer service is the best excellent you find someone to talk to straightaway no waiting time no hassle very easy bravo to Anne the founder Reviewed on: 22nd January 2021

Expert in false accounting

Starling is dishonest and who used their own people to create bogus favourable reviews on Trustpilot. They steal my money by creating false accounting where my balance looked correct but when I calculated the entire year I found my balance short by £800.00. At the sametime, they posted a few pence each month of the year in question in so-called interest to the account to give the false impression that they reward my custom. Starling also shows no respect for online buying regulations put in place by UK Parliament to protect online shoppers (Consumer Contracts Regulations). For example, I ordered three laptops on Alibaba platform in December 2019-March 2020. Three of the sellers failed to deliver the laptops, kept my payments and claimed that I refused to go and pay the custom duties, VAT and import duties and collect the orders from the port. I purchased the laptops on Alibaba as an Individual, not as a business. By this, it was the responsibility of the Alibaba's seller to ship the orders to London UK, pay any required fees and duties and clear the orders through custom, etc, then deliver the order directly to my shipping address/my London home address. In order to disguise the false accounting against me, Starling ignored the UK Consumer Contracts Regulations provisions, and instead, taken side with the dishonest Alibaba sellers and refused to get my money back on requests, claiming that it will only intervene when I prove that I taken steps to pay the custom duty, import duties and VAT and collect the orders from the UK ports myself. I have written to Starling chief Executive after I got nowhere with my complaint made in writing to the company. But todate, I had no reply from Starling Chief Executive to my written complaint. Reviewed on: 22nd January 2021

What a refreshing bank

After being with my first bank for 32 years and never really considering changing, I tried Starling for use abroad when on Holiday. After a very easy application (took about 10 minutes) I started using Starling and was very impressed with their app and ease of use. I find that i'm using them more and more and certainly recommend them to my friends and family. Reviewed on: 22nd January 2021

Excellent and reassuring app

Love the immediate feedback on transactions and ease of access to account information. In these days of increasing fraud the tools provided by Starling provide an invaluable level of assurance Reviewed on: 22nd January 2021

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