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Starling Bank: Current account reviews

4.87
Based on 27,464 reviews, last reviewed 26th Aug 2026
77% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great app Great app and when my account wa hacked, I received my money back pretty quickly. Reviewed on: 26th August 2026
David T's avatar
David T

Latest lowest rating:

1

Avoid Starling Bank they don't let you use your own... Avoid Starling Bank they don't let you use your own money by stopping you transferring it between your own accounts and also returned a £20 direct deb... Read more Reviewed on: 21st August 2026
Mark T's avatar
Mark T

About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current account reviews (27464)

Review of the Starling Bank, Current account:

Good bank

5
Been with Monzo and Starling banks Starling stands out with fee free atm abroad , free cash deposit at post office, low overdraft fees and just feel better. Reviewed on: 7th February 2020

Simple app, great experience

5
Opened account a year ago to test it out, have never looked back. Is now my main bank, never had any issues that weren’t quickly resolved and the app is so very easy to use. Very happy customer! Reviewed on: 22nd January 2021

Excellent modern banking

5
I joined Starling around two years ago and have never looked back. The app is secure and easy, and the customer service efficient and friendly. I also like the way they react to customer demands. Whilst I rarely receive cheques these days, the addition of a deposit by photo is very well received. Reviewed on: 22nd January 2021

Banking but, easy.

5
No fuss, great UI, support via phone/chat, slick debit card and the queen of fintech running the show! Reviewed on: 22nd January 2021

Puts you in control

5
Great app. I'm able to store money in different spaces for different things. So easy to access and manage my money. Reviewed on: 22nd January 2021

Unbelievably easy to use

5
This is the best way of banking ever. So simple and user friendly. I really like getting an instant message to my phone whenever a transaction is made. Well done to the Starling team Reviewed on: 22nd January 2021

Digital reliability

5
My original high street bank announced this week it was closing 80 branches, including the one where I live. Having had my Starling ac for a year now, I can see why high St banks are struggling! Reviewed on: 22nd January 2021

Easy peasy banking

5
No stress , easy for all age ranges Reviewed on: 22nd January 2021

Beyond excellent

5
The best bank, customer service is the best excellent you find someone to talk to straightaway no waiting time no hassle very easy bravo to Anne the founder Reviewed on: 22nd January 2021

Expert in false accounting

1
Starling is dishonest and who used their own people to create bogus favourable reviews on Trustpilot. They steal my money by creating false accounting where my balance looked correct but when I calculated the entire year I found my balance short by £800.00. At the sametime, they posted a few pence each month of the year in question in so-called interest to the account to give the false impression that they reward my custom. Starling also shows no respect for online buying regulations put in place by UK Parliament to protect online shoppers (Consumer Contracts Regulations). For example, I ordered three laptops on Alibaba platform in December 2019-March 2020. Three of the sellers failed to deliver the laptops, kept my payments and claimed that I refused to go and pay the custom duties, VAT and import duties and collect the orders from the port. I purchased the laptops on Alibaba as an Individual, not as a business. By this, it was the responsibility of the Alibaba's seller to ship the orders to London UK, pay any required fees and duties and clear the orders through custom, etc, then deliver the order directly to my shipping address/my London home address. In order to disguise the false accounting against me, Starling ignored the UK Consumer Contracts Regulations provisions, and instead, taken side with the dishonest Alibaba sellers and refused to get my money back on requests, claiming that it will only intervene when I prove that I taken steps to pay the custom duty, import duties and VAT and collect the orders from the UK ports myself. I have written to Starling chief Executive after I got nowhere with my complaint made in writing to the company. But todate, I had no reply from Starling Chief Executive to my written complaint. Reviewed on: 22nd January 2021

What a refreshing bank

5
After being with my first bank for 32 years and never really considering changing, I tried Starling for use abroad when on Holiday. After a very easy application (took about 10 minutes) I started using Starling and was very impressed with their app and ease of use. I find that i'm using them more and more and certainly recommend them to my friends and family. Reviewed on: 22nd January 2021

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