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Starling Bank: Current account reviews

4.94
Based on 27,403 reviews, last reviewed 21st Mar 2026
3400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

Starling are accessible, responsive and demonstrate... Starling are accessible, responsive and demonstrate excellent modern banking Reviewed on: 21st March 2026
Alice G's avatar
Alice G

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025
Paul B's avatar
Paul B

About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current account reviews (27403)

Review of the Starling Bank, Current account:

Brilliant service

5
So easy to open the account, I have in fact opened a business account too Reviewed on: 3rd January 2020

Simply brilliant

5
Whatever I ask, whenever I ask it, the response is prompt and apposite. The app keeps me fully informed of what's happening, what will happen and when it happened in the past. And quickly. And all at the click of a button or two. All Soooo much better than my previous 'big 5' on-line experience. Reviewed on: 13th March 2024

Excellent internet bank and customer service is great.

5
Excellent internet bank and customer service is great. Reviewed on: 13th March 2024

Simple but very sensible, they really seem to care a...

5
Simple but very sensible, they really seem to care about their customers Reviewed on: 13th March 2024

Best current account I’ve ever had.

5
Best current account I’ve ever had. Love the communication/ instant message every time you spend, especially abroad so you know how much you’ve spent in ££ straightaway Reviewed on: 13th March 2024

Customer service is better than expected bed thing I...

5
Customer service is better than expected bed thing I have done using starling to look after my money Reviewed on: 13th March 2024

With First Direct for 29 yrs and listened to the Chr...

5
With First Direct for 29 yrs and listened to the Chris Evans breakfast show on Virgin Radio show when he interviewed Starlings founder . Was absolutely superb listening and I thought I would give it ago. The bank and app just works and it’s a fantastic product . Love it so much I’ve taken all my money away for the arrogant HSBC ‼️ Reviewed on: 13th March 2024

I think starling is a excellent bank the app is so e...

5
I think starling is a excellent bank the app is so easy to understand and use Reviewed on: 13th March 2024

Totally accessible and hassle free

5
Starling provide totally accessible, hassle free banking with loads of really useful banking tools. Customer service inquiries are always responded to quickly and totally resolved. This is a stark contrast to other banks I have used previously. Nothing would make me move from Starling now . Reviewed on: 13th March 2024

Everyone needs to jojn

5
Really amazing, everting is fast, organised and very 2024 !! Reviewed on: 13th March 2024

Starling just get on with it, minimum fuss!

5
Starling just get on with it, minimum fuss! If I've ever had a query it is handled promptly, efficiently and in the nicest way! Reviewed on: 13th March 2024

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