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Starling Bank: Current account reviews

Name: Current account
Rating: 4.94 (27402 reviews)

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4.94

Based on 27,402 reviews, last reviewed 14th Mar 2026

3200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great digital bank, best current account app, friend... Great digital bank, best current account app, friendly quick customer services. Good product offerings. Not 100% on the new branding though Reviewed on: 14th March 2026

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27402)

Account Control

Starling bank have helped me take control of my finance. As your account security is in your hands you can enable or disable features to stop fraudulent activity. They have helped me understand my finances more as I can keep a more in-depth eye on my account. Reviewed on: 10th November 2018

Top notch experience and functionality

Moved from Lloyds after awful service and them being left behind in functionality. Not regretted a second as Starling are amazing on all counts. Reviewed on: 10th November 2018

Just so good

Current account open and useable with 3 minutes ! Live balance and transactions, ability to save withou need for additional savings accounts oh and a snazzy card ! Reviewed on: 10th November 2018

Simplistic but Stunning

These days being able to be able to Bank on the go is critical. No need for lots of cash when you have all you need in your phone. Reviewed on: 10th November 2018

Started well, then went down hill quickly

When I first joined Starling I was impressed enough to make them my main bank. However, over the year things got progressively worse. The app was frequently updated and either introduced bugs or made features worse. It appeared there was no testing or QA performed. Features often introduced with no thought for actual real life use. Their ethics also concern me. Unhappy with recieving feedback highlighting issues, they shut down their forum. In a bid to be "first" they released gambling block and made a media claim they were first, even though Monzo already had the feature. The technicality was all Starling customers had the feature, but Monzo was mid rollout. They failed to mention that Monzo's feature actually works and offers friction, whereas the Starling one is just a simple toggle in the app with no friction. They received feedback about this from a gambler on their forum, but just played it down with "our feature may not stop gambling, but we were first" I can't deal with a company with underhanded tactics and a superiority complex that refuse to accept that they haven't done things correctly. Saying that, I've not closed my account as it offers unlimited free ATM user abroad. I'll just transfer money to that account when I need to withdraw abroad Reviewed on: 10th November 2018

starling bank

starling bank is great bank everyone friendly i been with them since jan 2018 so 9 months great bank very helpful :) Reviewed on: 9th November 2018

that's a ten!

No gimmicks. Constantly seeking to improve how people see their finances. Reviewed on: 9th November 2018

Excellent App for Banking

Excellent for withdrawl of foreign currency whilst abroad in Hong Kong in September. I love the real time updates and change to total balance that helps keep tabs of amount money left in the pot to avoid going overdrawn Reviewed on: 9th November 2018

Customer first

An outstanding experience - from opening the account, onboading, functionality, usability, CX, CS and design. My specific, personal user case testimonial - I spent three months abroad and loved not getting ripped off with over-inflated, money-making, unfair charges that you get from traditional high street bank. Reviewed on: 9th November 2018

No compromise bank!

You guys saved me from my Danske account locking me out of my money when I was in Canada 2 weeks ago. I couldn't thank you guys enough for the no foreign transaction fee and the security controls of my starling card. Now I am completely converted to your bank and I hope that you continue to deliver the same top tier quality for years to come. Warmest Regards A very happy customer. ;D Reviewed on: 9th November 2018

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