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Starling Bank: Current account reviews

4.94
Based on 27,402 reviews, last reviewed 14th Mar 2026
3200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Great digital bank, best current account app, friend... Great digital bank, best current account app, friendly quick customer services. Good product offerings. Not 100% on the new branding though Reviewed on: 14th March 2026
BK's avatar
BK

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025
Paul B's avatar
Paul B

About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27402)

Amazing cutting edge banking on the go.

5
Everything has been as fluid and streamlined that makes one wonder why experiences with other banks have to be so painful. Starling Bank is a prime example of a service well thought out, planned, resourced and executed. Reviewed on: 6th November 2018

Best uk bank account ever!

5
Starling is way better than your bank, and better than other so called challengers! Download starling and challenge yourself to a healthy financial lifestyle! Reviewed on: 6th November 2018

Moving from a legacy bank was the best financial decision I ever made

4
I opened a current account with Sterling out of curiosity, with no intention of doing a full switch. Once I had experimented a bit I realised the only thing holding me back from switching was fear of the unknown. Now I've switched from a legacy bank to Starling, I'd never switch back. I visited my old legacy bank today to close an old account I found on a credit report. Their customer service was excellent and I walked away really happy. It made me question what it was about new app only banks that I preferred. Starling has been slowly adding a mixture of old and new banking features. I think I prefer taking a risk and trying something new. Compared to previous generations, I don't want just reliability from my bank. I want to see it constantly try new things and experiment with its service model. The visit to the bank today left me wondering if there is still some place for face to face banking in the future. For now, Starling is exciting and is delivering on its promises. The moment it stops innovating is the moment it becomes a legacy bank and I'll be looking for the the next innovator. Keep it up Starling team. Reviewed on: 6th November 2018

Okay product, poor customer service

1
I had months of issues when it came to closing my account. Only after expressing my bad experience publicly did anyone senior step in to try and resolve this issue. Once this did happen my issues were resolved quickly. Reviewed on: 6th November 2018

Fantastic

5
Super app to help with budgets and day to day spends - super simple and super reliable! Reviewed on: 6th November 2018

How banking should be

5
Top notch product, top notch fintech, top notch support. Reviewed on: 6th November 2018

Excellent

5
Particularly abroad where there are no transaction fees for atm withdrawal. 0.5% interest as well. very pleased. Reviewed on: 6th November 2018

Highly recommend

5
Always hated how impersonal and unavailable big banks were. Even tried a couple of the start ups before settling on Starling. Very responsive IM, email and phone calls plus great service. Go out of their way to help. Encourage saving with "Spaces" feature - something I struggled with - by allowing you to set specific goals for specific reasons. Prefer UX to Monzo and don't have to have a "Hot Coral" card the same as everyone else in East London Reviewed on: 6th November 2018

Best Fintech current account I've tried so far

5
Starling's current account is not perfect but it's the best FinTech has yet to offer in my opinion. Great user experience and customer services - steady innovation, not hopping trends/hype too much like the competitors. UI is really great, very simplistic design and not too wordy, in comparison, for me Monzo just have too much going on on their interface... Reviewed on: 6th November 2018

Better than any high street banks

5
Apply one for yourself and don’t just take what I say blindly. I am sure you can feel the different. Reviewed on: 6th November 2018

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