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Starling Bank: Current account reviews

Name: Current account
Rating: 4.87 (27458 reviews)

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4.87

Based on 27,458 reviews, last reviewed 13th Jun 2026

52% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best digital bank Fast support. App is just so easy to use Reviewed on: 13th June 2026

Latest lowest rating:

1

NO freedom of choice! I switched my starling account for another UK bank account to get a switching offer, however, when I've tried to reopen a Starling Bank account. . . I... Read more Reviewed on: 31st March 2026

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27458)

Started well, then went down hill quickly

When I first joined Starling I was impressed enough to make them my main bank. However, over the year things got progressively worse. The app was frequently updated and either introduced bugs or made features worse. It appeared there was no testing or QA performed. Features often introduced with no thought for actual real life use. Their ethics also concern me. Unhappy with recieving feedback highlighting issues, they shut down their forum. In a bid to be "first" they released gambling block and made a media claim they were first, even though Monzo already had the feature. The technicality was all Starling customers had the feature, but Monzo was mid rollout. They failed to mention that Monzo's feature actually works and offers friction, whereas the Starling one is just a simple toggle in the app with no friction. They received feedback about this from a gambler on their forum, but just played it down with "our feature may not stop gambling, but we were first" I can't deal with a company with underhanded tactics and a superiority complex that refuse to accept that they haven't done things correctly. Saying that, I've not closed my account as it offers unlimited free ATM user abroad. I'll just transfer money to that account when I need to withdraw abroad Reviewed on: 10th November 2018

starling bank

starling bank is great bank everyone friendly i been with them since jan 2018 so 9 months great bank very helpful :) Reviewed on: 9th November 2018

that's a ten!

No gimmicks. Constantly seeking to improve how people see their finances. Reviewed on: 9th November 2018

Excellent App for Banking

Excellent for withdrawl of foreign currency whilst abroad in Hong Kong in September. I love the real time updates and change to total balance that helps keep tabs of amount money left in the pot to avoid going overdrawn Reviewed on: 9th November 2018

Customer first

An outstanding experience - from opening the account, onboading, functionality, usability, CX, CS and design. My specific, personal user case testimonial - I spent three months abroad and loved not getting ripped off with over-inflated, money-making, unfair charges that you get from traditional high street bank. Reviewed on: 9th November 2018

No compromise bank!

You guys saved me from my Danske account locking me out of my money when I was in Canada 2 weeks ago. I couldn't thank you guys enough for the no foreign transaction fee and the security controls of my starling card. Now I am completely converted to your bank and I hope that you continue to deliver the same top tier quality for years to come. Warmest Regards A very happy customer. ;D Reviewed on: 9th November 2018

Poor customer service

Relative to other fintechs - Starling is way behind its peers on customer service. Takes ages to get a response - and nobody else I know uses a starling account so you have no network effect making it easier to transfer money to friends for example. Reviewed on: 9th November 2018

Making money management easier

I love the way it helps you track your spending in real time Reviewed on: 9th November 2018

Easy to set up

Quick and easy to set up, helps me to manage my annual bills and savings with simple pots. Even gives me interest! Reviewed on: 9th November 2018

Pocket bank

I have almost everything I need from current account in one app. Reviewed on: 9th November 2018

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