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Starling Bank: Current account reviews

Name: Current account
Rating: 4.94 (27401 reviews)

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4.94

Based on 27,401 reviews, last reviewed 12th Mar 2026

3100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

High Flying Starling Excellent app which covers all banking needs whilst remaining simple to operate Reviewed on: 12th March 2026

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27401)

Banking how it should be

Why can't you quickly search transactions based on the category of spending? Why can't I pay "people" and setup multiple accounts for each person? Why can't I switch current accounts, setup direct debits on my phone? Why can't I quickly disable spending on my card without ringing someone up!!!!? Well with starling bank, you CAN do all those things. It just feels like banking in the modern world rather than 20 years ago. Reviewed on: 21st January 2018

Very convenient and superb experience

I have recently started to be Starling custormer, i a very happy so far, with the services, sing up process and customer services, i will migrating on to it as a main bank very soon Reviewed on: 21st January 2018

Simple and transparent bank for young

Really easy app to use and set up a bank account. Highly recommended. Reviewed on: 21st January 2018

Great, fully featured app with top of class customer service

Fully featured current account with intuitive app, provided by a bank that wants to be as user friendly as possible. Excellent 247 customer service. Reviewed on: 21st January 2018

Great Bank not traditional

The customer service and the overall experience is awesome! Much better than the traditional banks. Reviewed on: 21st January 2018

It's brilliant

Starling bank has an incredible app, miles beyond the competition with great feataures! Reviewed on: 21st January 2018

Great App & Customer Service

I joined Starling at the end of November. I have contacted Customer Service on 3 occasions, and each time, I received a prompt and friendly response to my queries. I have also used CASS to switch my bank account, and would not hesitate to recommend it to anyone looking for a new home for their money to consider Starling Bank. The app is feature-rich and s;lick, so both the soft product (customer service) and the hard product (the app and its functionality) definitely deserve an award. Reviewed on: 20th January 2018

Great experience

Good bank and great mobile app. Reviewed on: 20th January 2018

Opened a Starling Bank account as an experiment, has now become my main current account...

We’ve all been there (probably). You log on to your internet banking app to change your postal address after moving home and you can’t. You go to their website, login, look for the change of address section and can’t find it there either, so you Google it, and you find a page which tells you you need to call the bank, or worse still, fill out a form and send it in with a copy of a bill and a photo ID. If you’re really unlucky, you’ll have to do all three of the above. Frustrated, you sign up to the ‘app only’ Bank, Starling. After discovering that every time you send and receive a payment, use your Apple Pay or your debit card you’re informed instantly with a notification on your phone that money has changed hands you’re impressed. Payees you setup can have multiple accounts associated with them with helpful names you choose, so you’re no longer shouting “what are the last four digits of the joint account again?!” across the kitchen each time you make a transfer. Then you move house, and as you’re sat on your laptop changing addresses on every account you can think of while muttering about ‘life admin’ you realise you need to change your address with Starling Bank, too... So you open the app, authenticate using only your face/fingerprint, then click settings > account management > personal details and pop in your new postcode to find and update your new address. And that’s it done. This is a true story about the future of banking and the end of the fossilised behemoth high street banking chains as we know them; I once called a bank to change the address on my credit card only to be told it had to be done in branch. Frustrated, I turned up at the bank and spoke to a staff member, who told me it had to be done over the phone, but it had to be done from in store using their dedicated customer service phone...it took me fifteen minutes and all kinds of security questions to change my address, while the staff member (who could’ve checked my ID/face/signature) stood around directing people to ATM’s and cashiers. If you can relate to the sort of ridiculousness that ‘traditional’ banks inflict upon the public, please give Starling Bank a try. You will be pleasantly surprised. Reviewed on: 20th January 2018

The future.

Moved from a traditional bank. I’ve always been a techie and Starling does things that banks should have been doing years ago. They’ve caught the old guard by surprise and they’re all trying to catch up. Starling is miles ahead and is only getting better. I’m excited for what else they can do in the future. Reviewed on: 20th January 2018

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