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Staysure: Travel insurance reviews

4.82
Based on 3,478 reviews, last reviewed 19th Feb 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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10%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026
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Sally

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3478)

Review of the Staysure, Travel insurance:

GREAT SERVICE, PROMPT RESPONSE TIMES AND OFFERED A DELAYED START DATE DUE TO TRAVEL RESTRICTIONS.

5
It was great to be able to have cover available in case I could travel, yet still extend the start date if I did'nt. Reviewed on: 2nd October 2021

Client. Service

5
First class service by staff quick reactions/responses to questions Reviewed on: 2nd October 2021

Very competitive

4
Easy to get a quote online and subsequent purchase experience Reviewed on: 2nd October 2021

Excellent service

5
Easy website to use especially for people with existing health problems Reviewed on: 2nd October 2021

Holiday Illness

5
We were on holiday in Spain when i took ill suddenly.I was taken into a private hospital for 2 nights for pneumonia! Then we had to stay at hotel till i was fit to fly home.staysure were there for us 100% on the end of the phone and paid for everything up front.This took the stress away from us big time.I had to be flown home with a medical expert and this was paid for too as was a private ambulance home from the airport.I have never experienced a company more caring and professional. We would use them now every time we go abroad and would recommend them to anyone who needs instant action,no quibbles,and such caring staff.Thank you Staysure. Reviewed on: 2nd October 2021

Easy to use

5
The site was easy to navigate and the cover is everything we need. Very pleased Reviewed on: 2nd October 2021

Travel insurance

5
Friendly people at the end of the phone. Fortunately not had to claim but I'm sure the service would be excellent. Reviewed on: 2nd October 2021

Good clear cover

5
Easy to understand and take out. Especially liked Covid cover. Reviewed on: 2nd October 2021

First choice for travel insurance

5
Covid has put a hold on our annual foreign holiday. Looking forward to the day, when it will be safe to travel again, and with the added assurance of Staysure. Reviewed on: 2nd October 2021

Recommend highly

4
Have regularly used Staysure as they have always suited my holiday purposes and have always been easy to contact Reviewed on: 2nd October 2021

Helpful and friendly service

5
Good would use again helpful and friendly and easy to set up Reviewed on: 2nd October 2021

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