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Staysure: Travel insurance reviews

4.82
Based on 3,478 reviews, last reviewed 19th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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0%
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0%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026
Sally's avatar
Sally

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3478)

Review of the Staysure, Travel insurance:

GREAT SERVICE, PROMPT RESPONSE TIMES AND OFFERED A DELAYED START DATE DUE TO TRAVEL RESTRICTIONS.

5
It was great to be able to have cover available in case I could travel, yet still extend the start date if I did'nt. Reviewed on: 2nd October 2021

Good Friendly service and excellent quality

5
Service quick good value friendly staff. Covered everything all in one place. Use it year after year Reviewed on: 4th October 2021

Excellent service

5
Easy to use website, great service and very affordable Reviewed on: 4th October 2021

Efficiency and care personified

5
Everything about Staysure has been amazingly efficient and the follow-up information has been absolutely first class. I have great confidence in Staysure as a company. Reviewed on: 4th October 2021

They have us covered!

5
We both having pre-existing conditions but we're really happy with the cover premium offered. Reviewed on: 4th October 2021

Easy and knowledgeable

5
Helped with covid questions we had and medical concerns Reviewed on: 4th October 2021

Value for money

5
I currently have a travel insurance with Staysure. This is my second policy with them. The person who dealty with me was very professional and helpful and the policy, I feel, is value for money. I haven't, to date, had to make a claim so can't comment on that side of the business. Reviewed on: 4th October 2021

V. helpful staff

5
Been with Staysure for a while and find all staff really helpful and informative. Reviewed on: 4th October 2021

Excellent service every time

5
Easy to book. Really great service. Prices don't go up hugely every year like some companies do,in fact mine went down this year and free covid cover was included,great. Reviewed on: 4th October 2021

simple insurance

5
I looked online for travel insurance for a trip to Europe and maybe more next year. The simplicity of the Staysure website was by far the most appealing along with the price Reviewed on: 4th October 2021

On line app intuitive and easy to use, intuitive

5
Made getting travel insurance easy especially when pre existing conditions. Reviewed on: 4th October 2021

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