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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14713 reviews)

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4.95

Based on 14,713 reviews, last reviewed 7th Nov 2025

94% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are very friendly and take your hand guidi... The staff are very friendly and take your hand guiding you through the legal jargon. Reviewed on: 7th November 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14713)

Best Ever StepChange saved my Sanity

From start to finish they put me first, sorted my finances and my stress. Levels all in one . Reviewed on: 22nd July 2021

Excellent service

Helped me so much to stop people hounding me night and day Reviewed on: 22nd July 2021

Peace of mind

Step Change are simply the bees knees. So polite, so calming and so understanding. They have given us a new lease of life. Reviewed on: 22nd July 2021

Great help

Very polite and very helpful. Always willing to go that extra mile to make you feel comfortable Reviewed on: 22nd July 2021

Financial Life savers

StepChange we’re there to advise and support us in our hour of need when there was nowhere to turn. Reviewed on: 22nd July 2021

Life savers

Understanding, non judgemental, real people on the end of the phone, efficient but caring too. Reviewed on: 22nd July 2021

The Most Helpful

Before Step Change helped me to sort out my debts, I was worrying so much that I was becoming ill. Once I had sorted out my debt with the support from Step Change, I stopped worrying so much and began to feel a lot better. I couldn’t recommend them enough. The staff are fantastic people who reassure you and more importantly, listen to your concerns. Reviewed on: 22nd July 2021

5 star service

Excellent, helpful service from start to finish Reviewed on: 22nd July 2021

Life changing

Completely changed my life and helped me get back in control of my finances Reviewed on: 22nd July 2021

Amazing service

A massive help and takes away a lot of stress, thank you so much you are definitely winners Reviewed on: 22nd July 2021

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