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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14713 reviews)

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4.95

Based on 14,713 reviews, last reviewed 7th Nov 2025

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are very friendly and take your hand guidi... The staff are very friendly and take your hand guiding you through the legal jargon. Reviewed on: 7th November 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14713)

Great company

Very good help very understanding very good customer service Reviewed on: 22nd July 2021

Step change has helped me through the bad and good

I’m glad I went to step change for help Reviewed on: 22nd July 2021

Awesome

Great service that changed my life forever Reviewed on: 22nd July 2021

Excellent customer service

Can’t rate them highly enough. Always so friendly and helpful and they’ve helped me to take back control of my finances. Reviewed on: 22nd July 2021

Extremely helpful

I changed from another debt company to Step Change made it very so simple and easy best move I made very professional Reviewed on: 22nd July 2021

amazing

staff are accomodating and they are doing thdir best to communicate with our debtor Reviewed on: 22nd July 2021

Step change have really helped me with the debts I had

All of my debts are now being paid at an affordable rate Reviewed on: 22nd July 2021

Life changing experience

Stepchange is one of the best things that have happened to me, I would recommend them to anyone with financial worries Reviewed on: 22nd July 2021

Understanding helpful

After getting into debt & brushing it away worries of where to turn then spoke to a representative for step change & putting things into place to pay off our debt & helping us to understand our debt step change changed our lives thank you everyone Reviewed on: 22nd July 2021

My experience with stepchange

I am delighted with stepchange as they are very helpful and the staff also are helpful. Reviewed on: 22nd July 2021

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