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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14713 reviews)

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4.95

Based on 14,713 reviews, last reviewed 7th Nov 2025

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are very friendly and take your hand guidi... The staff are very friendly and take your hand guiding you through the legal jargon. Reviewed on: 7th November 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14713)

Great company

Helped me sort all my debt out , so easy to do and thanks to stepchange will soon be debt free , thank you Reviewed on: 22nd July 2021

There when I needed them

When I was at the end of my tether and beginning to really worry about my debt, Stepchange gave me a guiding hand and helped me to get back on my feet. Reviewed on: 22nd July 2021

Saved my life

Stepchange are caring, thoughtful and supportive when you’re feeling like there’s no way out of the crippling spiral of debt. I couldn’t recommend them enough. They are outstanding and an actual lifesaver. Reviewed on: 22nd July 2021

A beacon in the darkness

When I was at my lowest and didn't know how I would manage my debts Step Change were there to give me help, support and advice. They acted as intermediaries with creditors and through their regular email articles have helped me take control of my financial situation. Reviewed on: 22nd July 2021

Great experience

Very pleasant staff very helpful and keen to make you feel at ease always happy to help no matter your problem. Reviewed on: 22nd July 2021

Help change life for better

They had very strong positive impact on my life and I'm extremly grateful for their wonderful support. Reviewed on: 22nd July 2021

Ease of mind.

Were more than willing to help and are still doing so to ease the mind, ease the stress and take the pain away from being in debt and seeing no way out. Reviewed on: 22nd July 2021

Life changing!

Stepchange offering a simple to use and understand, fair and non-judgemental service. They provided me with excellent life changing advice and provide a service which can’t be under estimated. Reviewed on: 22nd July 2021

Top marks to setting you free.

Seamless no problems. Help you when things get tough. Reviewed on: 22nd July 2021

The power of being debt free

At last I feel in financial control, relaxed and able to sleep ! Reviewed on: 22nd July 2021

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