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StepChange: Debt Management reviews

4.96
Based on 11,165 reviews, last reviewed 21st Nov 2024
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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3%
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Latest highest rating:

5

Stepchange have helped all along with my debts, take... Stepchange have helped all along with my debts, taken all my worries away and i know they are there if i need them, thank you. Reviewed on: 21st November 2024
Joe crowther 's avatar
Joe crowther

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (11165)

Nearing the end

5
Fifteen years ago I was in deep financial trouble but with the help of Step Change I have almost cleared the debt. Reviewed on: 6th June 2020

Excellent service

5
Step change helped me so much after my husband left me , cant thsnknthem enough Reviewed on: 5th June 2020

Saved my life

5
A few year ago I had debt coming from everywhere more than I was paying out more than I earned and ended up getting credit card after credit card help. Once I got in touch with step change they help so much took a lot pressure off me helping me with my finances and slowly getting my debt down to a manageable level, with out step change helping me I dont think I would be here today as the only way out a few year ago was to try anf take my own life and be free. Reviewed on: 5th June 2020

Absolute life savers

5
I was a really, really low point in my life. I had gone into our local Yorkshire building society to try and swap our mortgage from the Halifax. I completely broke down in front of the manager and she advised me to contact Step Change. I did just that and they completely changed my life. Thank you. Reviewed on: 5th June 2020

Non judgemental advice regarding debt

5
A first class service from start to finish, with wise, kind, knowledgeable staff to guide people through the misery of debt, with the goal of managing finances to be debt free. They were a lifeline to me, in the darkest of times. Reviewed on: 5th June 2020

Debt after Bereavement

5
Just before my husband died we had to move out of our property which we had to sell at a loss due to the property market at the time and my husbands illness. We had to purchase necessary items and have modifications done to the bungalow we moved into owned by the local council that they wouldn’t pay for, whilst my husband was alive this was manageable but then when he died I couldn’t keep up with the payments and ended up in debt. I contacted StepChange who where brilliant dealing with my creditors and working out a payment plan. With a little bit of luck this will be clear before Christmas this year and I will be back to normal, I can eventually see light at the end of the tunnel Thanks to StepChange. Reviewed on: 5th June 2020

Debt free!!!!

5
Years late..... Am debt free ecause I was supported. Reviewed on: 5th June 2020

Life changing

5
When you don’t know where to turn and your debts are overwhelming Step Change are there to help. They were always the calming, reassuring voice on the end of the phone. They helped me clear over £16,000 worth of debt and gave me my life back. Reviewed on: 2nd June 2020

Helping others

5
Such a fab service. So many people getting the help you need. Reviewed on: 31st May 2020

Helped turn our life around

5
Stepchange started helping us in 2003 when they were called CCCS. Year upon year they stood by our side and helped us work through our debt problems, never judging just being there to help and take away they massive problems and stress we faced. Without their help don’t think I’d be alive today. All debts cleared now! Thank you Stepchange. Reviewed on: 31st May 2020

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