Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18300 reviews)

View other StepChange products

4.92

Based on 18,300 reviews, last reviewed 28th May 2026

172000% increase in 5 star reviews

in the past 90 days

1400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Saved me Saved me when i felt at my lowest with no where to turn. Great advice. Sorted my credit card payments into affordable payments, so helped me get my li... Read more Reviewed on: 28th May 2026

Latest lowest rating:

1

Gave me great peace of mind knowing I was able to ta... Gave me great peace of mind knowing I was able to talk to someone Reviewed on: 28th May 2026

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18300)

Review of the StepChange, Debt advice:

I turned to step change in 2020 my marriage had bro...

I turned to step change in 2020 my marriage had broken down , and I was left with a lot of debts so I owed about 16000, at the time, iv been able to put all my debts as one payment, so far iv payed just over 6,000 pounds in the last 5 years I'm glad I did turn to step change, they have helped me sort out my debts and now iv been able to sleep at night Reviewed on: 24th May 2025

A company that cares

Fantastic service and really does reassure and help with a proactive passion. Recommended this company to others who have had the same brilliant experience with the company Reviewed on: 4th September 2021

Step Change are wonderful

Step Change are wonderful. I sleep at night now thanks to them. One of my creditors is quite awkward and they deal with them very well. Reviewed on: 4th September 2021

A lifesaver

The staff are so calm & for a non profit company, only have your best interests at heart & are so helpful Reviewed on: 4th September 2021

Piece of mind

Worried about my debts-was given clear and simple advice and now all under control- Reviewed on: 4th September 2021

Outstanding advice and service

Stepchange can change your life by easing you through the debt processes. Revitalise your mental health. Reviewed on: 4th September 2021

My reasons for voting.

I was having sleepless nights worrying over debt. Stepchange was non judgemental. Supportive and understanding. I am over three years on a DMP and nearly debt free. Thank you. Reviewed on: 4th September 2021

Awsum financial advisers

Very helpfull and fantastic understanding of a dificult situation Reviewed on: 4th September 2021

Saved us from financial ruin

Reviewed our entire finances and sorted a plan which works so we got our lives back without worry Reviewed on: 4th September 2021

Top notch help

Always helpful and always available to give great advice. Reviewed on: 4th September 2021

Fab and Friendly service

Super helpful, kind and understanding Reviewed on: 4th September 2021

Alternative products

Debt Collection
from High Court Enforcement Group 3.56 from 3 reviews
Debt advice
from Business Debtline 4.06 from 1 reviews
Debt Solutions
from Abacus 4.18 from 6 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub