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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13746 reviews)

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4.95

Based on 13,746 reviews, last reviewed 27th May 2025

247900% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

The Step Change Team talk to you on your level. The Step Change Team talk to you on your level. Follow the on line process, phone for help or advice. I would recommend them to anyone facing financi... Read more Reviewed on: 27th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13746)

They are good s.good communication

I was welcome with stepchange,peace in mind on dealing with my case.very helpfuk Reviewed on: 8th July 2020

Best thing I ever did

Life changing experience always be grateful Reviewed on: 8th July 2020

Helped out of dark tunnel

I was truly worried about how I could manage to fulfill my obligations to my creditors in the financial position I found myself in. Step change helped me tremendously to find a solution to my problems . Reviewed on: 8th July 2020

Good sound advice

Does what it says on the label . Reviewed on: 8th July 2020

Life-changing

I was turned down by my bank ,by other debt solutions including a CVA ..I got in touch with Stepchange and they immediately found a solution and process for me to regain control of my life.Now I see a way forward and hope to be debt free within a few years..the service and advice is outstanding, life changing.Im very grateful to face the future with confidence and peace of mine. Reviewed on: 8th July 2020

Best debt charity available

From day 1 they have been absolute best every time I had an issue with a company they got it sorted straight away for me, they help me go in the right direction I’m nearly finished my plan with them had it not been for step change I’d of been in a bad situation. That is why they deserve an award. In my opinion there is no one that comes close to how step change function. Reviewed on: 8th July 2020

Life saving help

I was very close to a breakdown after spiraling into debt and other unforeseen circumstances. I was referred to Step Change and during my first call I felt like a weight had been lifted, I broke down during the call but I was reassured throughout with full explanations on what to expect. My help was tailormade and I am now one year away from debt free. I am proud to say that I will not be going back to a life of loans or credit cards. When this over donuts will be on me. Reviewed on: 8th July 2020

Excellent service

Step change is very supportive and very helpful to sort out my debt. Im very grateful for the excellent service rendered at the height of my debt crisis. The staff are very kind, very understanding and very professional. I proudly nominate the step change for consumer credit awards 2020 Reviewed on: 8th July 2020

Complete help and piece of mind

Step change are so helpful. They have eased our financial troubles and are always willing to help with hurdles we regularly come upon, we’d be completely lost without them. Thankyou so much. Reviewed on: 8th July 2020

Couldn't have asked for better service.

Extremely helpful staff, explained everything and they didn't judge my situation. I know if I have any problems there is always someone I can talk to. Reviewed on: 8th July 2020

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