Smart Money People Logo
Share this page
Link copied

StepChange: Debt Management reviews

View other StepChange products
4.95
Based on 13,417 reviews, last reviewed 25th May 2025
216300% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Without StepChange i don't know what I would do, the... Without StepChange i don't know what I would do, they have made it easier for me to sleep at night without the stress and worry. Reviewed on: 25th May 2025
Yvonne 's avatar
Yvonne

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven
Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt Management reviews (13417)

Great service

5
I’ve had nothing but a positive experience with StepChange. They are the most friendly and helpful people. They have changed my life with their help and I am ever grateful. Reviewed on: 8th July 2020
Michelle Underwood's avatar
Michelle Underwood

First class service

5
Saved my life through the lowest point with debt worries thank you 100% superb customer service Reviewed on: 8th July 2020
B green 's avatar
B green

Helpful understanding caring people treat you with dignity and respect

5
When I first spoke on the telephone I was in bits at the end of my tether with worry.They people I spoke to reassured me they would help me get it sorted out . I came of the phone that feeling a great big weight had been lifted and for the first time in months I went to bed and slept knowing I was going to get the help I needed so from me to all of you a big THANK YOU Reviewed on: 8th July 2020
Katreane Webster's avatar
Katreane Webster

Thank you

5
I was very worried my debt could not sleep at night somebody told me about stepchange got in touch have had no worries since you have sorted it all out for me thank you so much Reviewed on: 8th July 2020
Victor west's avatar
Victor west

Help in time of need

5
Helps me to get out of debt and I am very greatful for it. Reviewed on: 8th July 2020
Hamid's avatar
Hamid

Life Savers

5
Taken the stress and worry away, Never had any issues and always been very helpful Reviewed on: 8th July 2020
jammmeyyy's avatar
jammmeyyy

A life saver

5
This was a life saver when i fell in debt. I don't know what I would have done without help Reviewed on: 8th July 2020
Margaret's avatar
Margaret

Excellent Customer services

5
The staff are very friendly and helpful no matter what your worries are the make you feel at ease with everything that goes on with your DMP Reviewed on: 8th July 2020
Ronald F Postgate's avatar
Ronald F Postgate

There for me

5
i have bad anxiety over my debts Reviewed on: 8th July 2020
Craig Bushell's avatar
Craig Bushell

So happy with the brilliant service I received

5
They made me feel at ease from day one, every member of staff I have spoken to are so helpful. Well done guys you deserve the award. Reviewed on: 8th July 2020
Julie matejak's avatar
Julie matejak

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill