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StepChange: Debt Management reviews

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4.95
Based on 13,813 reviews, last reviewed 28th May 2025
254500% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Highly recommended StepChange helped me to manage my finances so that I know exactly what I need to budget for, they also eased a lot of my worries by dealing directly w... Read more Reviewed on: 28th May 2025
Pam W's avatar
Pam W

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven
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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13813)

Help me to pay my debt without any hassle thank you

5
I involved in loans and credit cards step change helped me Reviewed on: 8th July 2020
Mohammed Omer Ibrahim 's avatar
Mohammed Omer Ibrahim

Great

5
really helpful in any situation. Thank you Reviewed on: 8th July 2020
Alex Tobias's avatar
Alex Tobias

stepchange is excellent

5
Staff are great and have taken less time to resolve my issues. I always recommend this company to people I know in similar circumstances. Reviewed on: 8th July 2020
Rebecca Patient's avatar
Rebecca Patient

Awesome

5
They helped me cope with a very dark time in my life. Reviewed on: 8th July 2020
Steve Bleasby's avatar
Steve Bleasby

Very happy

5
Very easy to talk to.made me very comfortable talking about my debt. Very easy to set up direct debit and make the paperwork easy. Very happy after going through a dark time . Thank you Reviewed on: 8th July 2020
Wayne's avatar
Wayne

Very helpful

5
Great staff to manage my DMP since Oct 2010 most professionally Reviewed on: 8th July 2020
Prithvi Datta's avatar
Prithvi Datta

Quick and easy

5
Happy that I got there help, nearly out of debt at an affordable rate Reviewed on: 8th July 2020
Chris Bowen 's avatar
Chris Bowen

Amazing

5
StepChange saved my life. I was depressed. Suicidal and anxious about my money situation and if I hadn’t have rang them and got through to an amazing lady who didn’t judge I wouldn’t be here. I’m now less than a year of being free and I Can’t wait. Reviewed on: 8th July 2020
Keegan Harris's avatar
Keegan Harris

Very helpful and professional

5
These people helped me though a very difficult time in my life financial ally don’t know what I would of done without them. Reviewed on: 8th July 2020
Darren 's avatar
Darren

Amazing

1
All the staff were so nice and helpful, the sorted everything for me, great service, I'm glad I got their help, very reassuring and kind Reviewed on: 8th July 2020
Dorothy Couperwhite 's avatar
Dorothy Couperwhite

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