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StepChange: Debt Management reviews

4.95
Based on 14,715 reviews, last reviewed 31st Dec 2025
73% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025
Debbie P's avatar
Debbie P

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14715)

Life savers and amazing service

5
I was drowning in debts and was so depressed. I contacted stepchange on advice of a friend. I've now been with them for over 3 years and they are amazing. They are friendly, helpful and have helped me so much. Very happy and would recommend to anyone who is struggling. Reviewed on: 11th July 2020

Lifesavers!

5
Step change have help me through the hardest period in my life I am very grateful to them Reviewed on: 11th July 2020

Consistent first class advice and service

5
Great help in reorganising my debt problems and ongoing support Reviewed on: 11th July 2020

Fantastic helpful and amazing people always there to help you worry less too

5
I've always had friendly helpful advise from stepchange and the advise works too, they help you worry less and work out tour finances and support plans for you. Thankyou . Reviewed on: 11th July 2020

They listen

5
I sort help when I was in a bad place they listened and advised me of my options then left me to choose one that was right for my situation they are always available to contact and help me with any problems with reasorsance and guidance Reviewed on: 11th July 2020

just perfect

5
Step change has helped me through my tough times Reviewed on: 11th July 2020

Amazing company

5
Literally life changing. I felt so confused and overwhelmed with guilt and threatening letters from company’s. All gone with the help of step change who helped me reorganise my finances and life into one easy affordable payment. All for free and without judgement. Reviewed on: 11th July 2020

very good service nice

5
you really life saving I m so happy Reviewed on: 11th July 2020

Life saving

4
Step change probably saved my mental health, pride and wellbeing. Thank you Reviewed on: 11th July 2020

Life changing

5
It can happen to anyone - regardless of your highflying job - circumstances turn on a sixpence and i never ever forget the support from Stepchange (cccs it was then) and the non judgemental support - outstanding and i recommend them always. Reviewed on: 11th July 2020

Review StepChange: Debt Management now

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