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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14714 reviews)

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4.95

Based on 14,714 reviews, last reviewed 22nd Dec 2025

82% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Peace of mind I was in a deep problem of my debt and couldn't find a solution especially with war in my country Sudan and family commitments I was struggling until ... Read more Reviewed on: 22nd December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14714)

Great help

Really helpful after I got made redundant. With continued support Reviewed on: 11th July 2020

Positive valuable and practicable advice in a life of doubt.

My first contact with Step Change gave me hope of a possible future. I understood the language and the need for a full and frank exchange of information regarding my situation. Only an honest and open approach will bring a solution, and a future in which my financial state may be rectified. I would advise all in a similar situation to bring their problems to STEP CHANGE. Then they will begin to put their life back into good order. Reviewed on: 11th July 2020

Helpful, professional and caring

Nothing but positive comments on StepChange, so easy to deal with , always helpful and polite when I have had to contact the. Would highly recommend i you need financial help. Reviewed on: 11th July 2020

4th Emergency Service

These people are real life savers. They have enabled me to sleep at nights and start living my life again. I can’t recommend them highly enough and wish I had contacted them years ago instead of getting more and more in debt and losing weight through worry. Thank you for helping me get back on track. Reviewed on: 11th July 2020

They have helped me all the way so far ,I thoroughly recommend them.

I have a lot of debt and no job and these guys helped me sort out my payments in to a very affordable amount. That gave me peace of mind. Reviewed on: 11th July 2020

Very helpful and friendly when talking to you

Helped me so much with my debts. Put me on a plan that is very manageable to me and always available to speak to with any problems or queries regarding default letters from creditors . So glad I found them. Reviewed on: 11th July 2020

Fantastic

These people really changed my life for the better. Thank you. Reviewed on: 11th July 2020

Amazing charity

just incredible what this charity does. It helps all sorts of people quietly and confidentially and quite literally saves lives. Reviewed on: 11th July 2020

Really helpful

This has changed my life. I really recommend it to anyone. Reviewed on: 11th July 2020

Step change saved me!

The most amazing company ever! They couldn't be more helpful and so friendly, I felt so stressed with my debt and with one phone call they sure made me fee positive and motivated in life again. I thank every team member of step change for what yous have done for me. Reviewed on: 11th July 2020

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