Smart Money People Logo
Go to business site
Share this page
Link copied

StepChange: Debt Management reviews

View other StepChange products
4.95
Based on 14,714 reviews, last reviewed 22nd Dec 2025
82% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Peace of mind I was in a deep problem of my debt and couldn't find a solution especially with war in my country Sudan and family commitments I was struggling until ... Read more Reviewed on: 22nd December 2025
Siham 's avatar
Siham

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda
Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt Management reviews (14714)

Very helpful

5
Gave me all the information support and advice I needed to set up my Debt plan. Reviewed on: 11th July 2020
James Williams's avatar
James Williams

Helped me through dark times

5
Didn’t understand the credit system due to asperger’s. They helped me through every step of the way and supported me to paying my debt in manageable ways, while still being able to look forward to the future Reviewed on: 11th July 2020
Jwgf's avatar
Jwgf

Brilliant help

5
They have always been able to help me with my financial situation. Reviewed on: 11th July 2020
Paula Lambert's avatar
Paula Lambert

Help in my darkest hour

5
I feel positive about my financial future thanks to step change, they’ve help me so much, not just with my debt but also helped me through with a kind understanding voice at the end of a phone line. Top team Reviewed on: 11th July 2020
Kader Benadel's avatar
Kader Benadel

Peace of mind

5
They are all amazing. I slept for the first time in months after speaking with them. Reviewed on: 11th July 2020
Karen Hughes's avatar
Karen Hughes

Brilliant

5
Helped me through toughest time of my life and couldn’t be more grateful Reviewed on: 11th July 2020
Hollie Matthews's avatar
Hollie Matthews

Fantastic

5
StepChange have been wonderful in helping me budget and get my future back. There’s no judgment just understanding and thorough advice based on my circumstances Reviewed on: 11th July 2020
Stacey Walsh's avatar
Stacey Walsh

Always there to help

5
Step change are always sending debt advice and ways in which you can gain support. They are there whenever you encounter any financial issues and can usually do something to help you. Most of the advisors are more than just helpful, the only downside can be the call waiting times Reviewed on: 11th July 2020
Adam 's avatar
Adam

Thank you Stepchange

5
After finding ourselves in financial difficulties some time ago, I plucked up the courage to contact Stepchange. It was the best thing I could have done, the people I spoke to made me feel that I wasn’t on my own and talked me through a debt management plan and it felt like they were holding my hand every step of the way. They are so professional and helpful. I have recommended many times. Reviewed on: 11th July 2020
Gliz's avatar
Gliz

Beyond helpful.

5
Really took so much strain of me with my debts. They explain everything in so much detail and take there time on the phone to you. They work with how much YOU can afford and makes life so much easier. I’d highly recommend these, and I have to many people and will continue to do so. Thank you step change :) Reviewed on: 11th July 2020
Amy Flack's avatar
Amy Flack

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill