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StepChange: Debt Management reviews

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4.95
Based on 13,924 reviews, last reviewed 2nd Jun 2025
265200% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

So happy with Step change. So happy with Step change. Felt supported and reassured and am now dept free. Reviewed on: 2nd June 2025
John's avatar
John

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven
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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13924)

Amazing

1
All the staff were so nice and helpful, the sorted everything for me, great service, I'm glad I got their help, very reassuring and kind Reviewed on: 8th July 2020
Dorothy Couperwhite 's avatar
Dorothy Couperwhite

Saved my life

5
I was so in debt i was thinking suicide was the only way out, its nearly finished now, couple more payments and im debt free. Reviewed on: 8th July 2020
Colin's avatar
Colin

Amazing

5
I was completely at my witted before I got in touch with stepchange they saved my life...i was riddled in debt ...losing my mind ..then they became my guardian angels ..and has sorted me out ...just a brilliant and godsend service Reviewed on: 8th July 2020
jenny 's avatar
jenny

Got me out of trouble!

5
Outstanding from string up my DMP to assisting with any issues. Would recommend to anyone. Reviewed on: 8th July 2020
James's avatar
James

Amazing charity

5
They helped me when I was on the edge of losing everything Reviewed on: 8th July 2020
lisa haresnape's avatar
lisa haresnape

Great

5
make you feel that there is help out there when you need it Reviewed on: 8th July 2020
emma's avatar
emma

excellent service

5
Helped me with all my debts and go through everything in detail excellent Reviewed on: 8th July 2020
anda myhan's avatar
anda myhan

Very happy the people talk to u and not say a bad word about what trouble u r in

5
Help me so much with my money troubles Reviewed on: 8th July 2020
Denise cowley's avatar
Denise cowley

Excellent service

5
Helps me with my debt can’t Fault them excellent service Reviewed on: 8th July 2020
Nicole surman's avatar
Nicole surman

Lifesavers

5
They helped me deal with debt in a way I never imagined. Amazing! Reviewed on: 8th July 2020
Jo's avatar
Jo

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