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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13778 reviews)

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4.95

Based on 13,778 reviews, last reviewed 28th May 2025

251100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful and understanding Stepchange helped me I was drowning in debt now I pay 1 amount a month and all the pressure has gone ,very helpfull and understanding Reviewed on: 28th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13778)

Saviours

I had no idea someone like StepChange existed. And someone can help take the stress away when credit mounts and struggling to juggle. It is hard to admit you need help and Stepchange guide through everything and once a payment plan is in place you know where you are up to. I would not even have a doubt to recommend Step change and spread awareness as I’m sure there are many people like myself who may have sought help sooner if they knew about them. All of the team are professional polite and after 8 years of communication I can’t thank them enough. Reviewed on: 8th July 2020

Absolutely lifted the weight from my shoulders

I was knee deep in debt... I thought I could handle the monthly payments but my outgoings were piling up. In tears I went to Stepchange and within a phone call they completely lifted the heavy weight I was experiencing. I was feeling like such a failure but Stepchange never judged me. Only helped and reassured me things will improve with time. They’re truly there to help you. They set up a monthly plan for me and made sure I could afford to eat, rent, petrol for work etc...and they contacted my debtors. In just over a years time I’ll be debt free thanks to Stepchange. I 100% recommend you make the same call I made to them 5 years ago. I was really struggling hard, in tears all the time but Stepchange helped greatly. I still took responsibility for my debts and paying back every penny but with Stepchange it’s done stress free. So you can live every day without anxious worrying. Relieve yourself from the heavy weight and make that call. Reviewed on: 8th July 2020

Making The World of Difference

I was unfortunate enough to find myself in need of help with my financial in 2019 and when all looked bleak, it helped to learn and know about the help StepChange can offer. From first discussing your issue with them up to starting a plan with them, it is all seamless and flawless too. I would have been lost without them and they deserve all the best in this world. Reviewed on: 8th July 2020

Fantastic

Easy to talk to, always helpful, always listen, explain things in plain english, you can't get any better Reviewed on: 8th July 2020

Best Debt Management Company.

Step Change Is One Of The Best Company To Help People Manage Their Money Effectively.I Surely Recommend.Staff are Knowledgeable And Friendly. Reviewed on: 8th July 2020

Amazing help

I don’t know where I would of been today if it wasn’t for stepchange. They helped me to get my life back on track. Reviewed on: 8th July 2020

Such a relief

I was in such a bad financial and emotional state. Took a little while to set it all up and I have quite a few different creditors but once done I was so relieved. Reviewed on: 8th July 2020

Very helpful

Outstanding customer services and we appreciate your business Reviewed on: 8th July 2020

Excellent service

We were struggling and contact SC for advice 1 call and we slept for the 1st time in a year . Amazing agents and service. Reviewed on: 8th July 2020

Fixed income and registered disabled

Over the past few years living on my works pension with no means to increase it to cover expenditure I was unaware of tje existence of Stepchange and I was very grateful for their help when I was advised to seek their help Reviewed on: 8th July 2020

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StepChange: Debt Management reviews

251100% increase in 5 star reviews

500% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review StepChange: Debt Management now

StepChange Debt Management reviews (13778)

Saviours

Absolutely lifted the weight from my shoulders

Making The World of Difference

Fantastic

Best Debt Management Company.

Amazing help

Such a relief

Very helpful

Excellent service

Fixed income and registered disabled

Review StepChange: Debt Management now

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