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StepChange: Debt Management reviews

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4.95
Based on 14,392 reviews, last reviewed 7th Jun 2025
310200% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
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Latest highest rating:

5

Good customer service and helpful service Good customer service and helpful service Reviewed on: 7th June 2025
Jose B's avatar
Jose B

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025
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Stuart b
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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14392)

The best thing I have ever done.

5
Every time I contacted , Step change I was treated with respect at all times. Reviewed on: 8th July 2020
Leonard Henshaw 's avatar
Leonard Henshaw

Helpful

5
They’ve always shown a lot of patience when helping us A very good team Reviewed on: 8th July 2020
D jones's avatar
D jones

Thank you step change

5
When I was struggling with my finances my bank recommended me to step change who have been absolutely amazing if it wasn't for stepchange giving me the help I needed I would still be struggling now. I can't really remember the names of the people who helped me at stepchange I would really like to say thank you very much for saving me for not getting further in debt I have learnt from my mistakes so thank you again stepchange if anybody who is in the same situation as me please go to stepchange as they are excellent and there to help they never judge. Reviewed on: 8th July 2020
Becky Evans 's avatar
Becky Evans

Brilliant

5
They have been incredibly supportive, even now in this difficult time. Reviewed on: 8th July 2020
Bronwyn Gray's avatar
Bronwyn Gray

Excellent

5
Excellent service and support right from the outset, I’m so glad we found step change. Reviewed on: 8th July 2020
Simon W's avatar
Simon W

Fantastic

5
Been absolutely great and have helped and understood with professionalism Reviewed on: 8th July 2020
Andy Ford's avatar
Andy Ford

Step change literally saved myself

5
Everyone was so nice at stepchange. I 20 when I stupidly got myself into money issue, I felt like I couldn’t find a way out of my problems. I called stepchange and they made me feel normal and helped me with everything. Now 2 years on, I’m about to be debt free and I wouldn’t have done it without them. Reviewed on: 8th July 2020
Josh rawse's avatar
Josh rawse

Fantastic company

5
Great service great staff highly recommend Reviewed on: 8th July 2020
Julie577@yahoo.com's avatar
[email protected]

Step change is amazing

5
Step change have changed my life I was in a very dark place until I made the phone call thank you step change you turned on the light and helped me out of the black hole . Reviewed on: 8th July 2020
Steve 's avatar
Steve

Mrs T

5
I felt so low and couldn’t see away outfit my financial difficulties. My first call was so reassurance I felt like some was listen to me and was able to help us see the light at the end of the tunnel. Every time I call they are very helpful Reviewed on: 8th July 2020
Mrs T 's avatar
Mrs T

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