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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14635 reviews)

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4.95

Based on 14,635 reviews, last reviewed 17th Jun 2025

166850% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I couldn't have asked for better support. I couldn't have asked for better support. I've been able to manage my debt in a way that felt free and without worry. I felt supported and educated on... Read more Reviewed on: 17th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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StepChange Debt Management reviews (14635)

Lifesavers

They helped me deal with debt in a way I never imagined. Amazing! Reviewed on: 8th July 2020

Perfection

Helped me in so many ways all the way through my plan. Gave suggestions and helpful tips. Easy to sort and use. Reviewed on: 8th July 2020

Super

Absolutely amazing they handled my case with out judgment and would definitely advise people to speak to them and understand how people can get themselves in to trouble Reviewed on: 8th July 2020

An incredible comfort in very bleak times.

StepChange has been absolutely brilliant over the six years I have had a DMP. Every single person who answered the phone to me was calm and made a real effort to make sure I felt like a valued human being at a time when I felt I had failed. They helped me to get back on track and now I am out of debt. I couldn’t have done it without them and I am so grateful to them all. Reviewed on: 8th July 2020

Headache Free Debt

I would not want to take this on my own. very friendly staff from the start, its not too late to start Reviewed on: 8th July 2020

Help is there when you needed.

Step Change helped me at one the worst times of my life. Thanks to them I am back on track with my financial affairs and I don’t feel in despair anymore. I hope they win, thank you Step Change Reviewed on: 8th July 2020

Life changing

Was in a lot of trouble before i signed up now i can sleep easy again! Thank you Reviewed on: 8th July 2020

Totally trustworthy

Helped me take control and get my debts organised..... The relief was enormous, thank you Reviewed on: 8th July 2020

Step Change brought me back from total despair.

My debts were out of control and unmanageable. Step Change arranged debt repayments with my creditors at an affordable level, with ongoing support and financial reviews. They were always sympathetic to my situation. Reviewed on: 8th July 2020

Step Change changed my life!!!

My family and I are extremely grateful to Step Change for having such a positive impact on our lives. Every single member of staff we have dealt with have upheld the highest standards of professionalism, whilst guiding us through a tough time in our lives. Good luck Step Change and thank you!! Reviewed on: 8th July 2020

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