Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14705 reviews)

View other StepChange products

4.95

Based on 14,705 reviews, last reviewed 5th Sep 2025

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Help me out as I got into debt after losing my job,h... Help me out as I got into debt after losing my job,had a credit card and rent arrears which was causing stress with the help of step change I managed ... Read more Reviewed on: 5th September 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14705)

Excellent to use

I have used Step Change and they get you on the correct path to sort out your problems. They don’t push you into a plan that won’t work for you. The staff talk to you in a friendly way and don’t talk down to you or say how silly you are all in all Step Change put you at ease and work with you and keep you up to date all the way through setting up your plan. Thanks to them they took a lot of weight off my mind. Thank you for the help Reviewed on: 8th July 2020

Great Help

What a relief,having buried my head with my problem dept ,one phone call a few forms to fill in and back to my normal happy self, Thank You for all your help Reviewed on: 8th July 2020

Empathetic orginisation!!

I don't know where we would of been today if we hadn't found Stepchange! The staff are empathetic understanding and listen to your individual needs and advise you according to your circumstances. Everybody's personal finances are personal to you and I feel that I was able to listen to helpful and guided advice from the team. I have found that I have now organised my finances in a better arrangement which is affordable to each individual household. I couldn't of asked for any better support than what I have already received so far and ongoing support into the rest of our time with Stepchange. I would definately recommend speaking to them if you are struggling and needing help straight away I am so glad that I did this, and I would recommend them to friends and family and anyone else that is needing the guidance & support that I receive from them. Don't delay get organising and budgeting your debts! You will not be dissapointed. Reviewed on: 8th July 2020

Stepchange not only helped with my financial situation but also my mental health

Advisors are always ready to listen and allow me to talk at my own pace. Thank you!!! Reviewed on: 8th July 2020

My vote for step change

Made my life changed made me in more control and amazing service. Reviewed on: 8th July 2020

Help needed when was not sure what to do

I had run into debt after losing my job of 20 years and was being in an income but not to what I was used too. Approached Step Change for advice and they were amazing and so caring. No judging just help which is what I needed x Reviewed on: 8th July 2020

My debt management at ease

But for step change, l would have opted for bankruptcy which would have had far more consequences in future. But now l can relax and watch step change do the bidding on my behalf. Reviewed on: 8th July 2020

Najlepsi

Bardzo szybka pomoc w trudnym czasie specjalisci w swojej dziedzinie fachowa pomoc najlepsi Reviewed on: 8th July 2020

Help when needed

I have been amazed with all my past contacts with Step Change - they are always there when I need them. Thank you very much. Reviewed on: 8th July 2020

Thank you Step Change.

Thanks to Step Change, I sleep again at night! Reviewed on: 8th July 2020

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from Link Financial 5.00 from 3 reviews
Debt Solutions
from PayPlan 4.94 from 22308 reviews
Debt Advice
from National Debtline 4.94 from 7 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub