Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18664 reviews)

View other StepChange products

4.92

Based on 18,664 reviews, last reviewed 15th Jul 2026

126100% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Just do it with StepChange StepChange has been helping me bounce back from all my debt obligations. They have given me support, advice ans a lot of encouragement. Reviewed on: 15th July 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18664)

Really helpful, wish I'd gone to them sooner

Excellent advisors, really supportive and helpful. Help make a scary situation feel easier to deal with Reviewed on: 17th June 2021

Amazing

I can not put into words how much step changed helped me I thought there was no way out and was even having dark thoughts and step changed helped me see the light, thank you Reviewed on: 17th June 2021

StepChange have helped me stop thinking about My Debters.The Staff are very polite and no matter what situation you are going through they know to make you feel at ease.

The Experience I've had with StepChange is over the years I incurred so much debt I couldn't afford to even make a minimum payment but they help me put all the debt under one umbrella through My income and Expenditures to pay monthly payment to all the debtors without any hussle from the debtors. Reviewed on: 17th June 2021

Peace of mind

Trustworthy and reliable. A remarkable ally and middleman. Reviewed on: 17th June 2021

Stopped my suicidal thoughts

I had a massive debt going back over ten years ago. I turned to these guys and they were simply amazing and stopped me from taking my life as I was going out of my mind not knowing what to do. Am now able to get on with my life and carrying on with my dmp Reviewed on: 17th June 2021

They take a huge weight off, your back

As per title, I do not know what I would have done without them Reviewed on: 17th June 2021

Breathe again!!

Stepchange has helped me to be able to live and enjoy the little things in life. I may not have a lot of money but I appreciate the little now. Reviewed on: 17th June 2021

Lifesaver

I was in despair until a friend recommended StepChange to me. Their advice, support and non-judgemental attitude was incredible, and I am so grateful to them. Reviewed on: 17th June 2021

Takes So Much Pressure Off

I have been with Step Change for a number of years and it takes so much pressure off me knowing that my debts are reducing month by month. They also help me adapt to changing circumstances particularly as I am recently widowed and they have helped me amend my payment to take into account my changing financial position Thank You Reviewed on: 17th June 2021

Great Service

During a stressful time with money worries, Step Change made us feel as if all our problems could be sorted out at last. They have been so helpful through the whole process. I would definitely advise anyone having financial difficulties do not hesitate to make contact sooner rather than later. Reviewed on: 17th June 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from Darcey Quigley & Co 3.55 from 3 reviews
Debt advice
from Business Debtline 4.33 from 28 reviews
Debt solutions
from PayPlan 4.94 from 22303 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub