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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11166 reviews)

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4.96

Based on 11,166 reviews, last reviewed 13th Feb 2025

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Dare to hope,!

I have been very ill with cancer. During my treatments I took my eye off the ball as the saying goes. Was too ill to deal with post and many many calls from people demanding money. I was becoming paranoid about the phone,the postman. Well debts don’t go away I didn’t know where or who to turn to, my life was such a mess, I was even contemplating ending it all. A friend came here and said why don’t we ring Stepchange the debt charity. I had nothing to lose but from that very first call, they made me feel like we can sort this out together and took me through every single step. Every person I spoke with was efficient,nothing was too much trouble, kind and compassionate. Made me feel like perhaps I could live a life. Am not the only person this happens to. Quite a bit of paperwork which I found daunting but even if I was stuck on silly questions I always got a real person to speak with. I can’t praise them high enough Reviewed on: 27th August 2024

Step Change changed my life.

Step Change changed my life, they helped me get out of debt, and their services were free of charge. Reviewed on: 17th May 2024

Step Change has helped manage debt effectively and e...

Step Change has helped manage debt effectively and efficiently. Putting my mind at ease. They explained what options excited and were clear on consequences of each. Reviewed on: 17th May 2024

Stepchange help me a lot to manage my debts I recomm...

Stepchange help me a lot to manage my debts I recommend it to everyone. Reviewed on: 17th May 2024

Very good advice always there to help you.

Very good advice always there to help you. Reviewed on: 17th May 2024

Stepchange have made things easy for me to repay my...

Stepchange have made things easy for me to repay my debt in full. Very helpful service, which has saved me lots of stress. Reviewed on: 17th May 2024

Very useful advice even in late 70s

I found out about Stepchange through my bank having financial difficulties which had got out of hand in my late seventies. The loss of knowing how to deal with money worries was frightening and I dithered; procastrinated. To an extent I still do but the knowledgeable and kind people, a rare combination, have made it possible to believe that even at my age I will get sorted out. I am now 83, dealing with modern technology and complexities becomes increasingly difficult but in spite of my shortcomings I know I can get help. The people at Stepchange have made a real difference and I am very grateful. Reviewed on: 17th May 2024

Stepchange were fantastic.

Stepchange were fantastic. They explained everything clearly and helped me every step of the way. Reviewed on: 17th May 2024

Excellent customer services, staff helpful, kind and...

Excellent customer services, staff helpful, kind and polite. Reviewed on: 16th May 2024

Highly recommended

After comes to Step Change, my life gets charged Reviewed on: 16th May 2024

Debt management..

I was losing track of my finances due to poor mental health due to family bereavement and I spoke to someone who recommended Step Change. They were brilliant in in helping me to sort out my debts. Reviewed on: 16th May 2024

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