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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11166 reviews)

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4.96

Based on 11,166 reviews, last reviewed 13th Feb 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Retaking control

You've come to the end of your tether, swamped by red letters and final notices. So phone StepChange - one of the best half hours of your life. They sort out what you spend on what, what you owe, what you can afford to pay back after allowances are made for the amount you need to live on. Then they sort out the repayments (through them) and companies listen to them whereas they wouldn't listen to you, because they have standing. And the best bit (apart from the relief of finally doing something positive about things) is that they're a charity and won't charge you a penny. Reviewed on: 23rd April 2017

Credit card debt

I was extremely in debt with credit card companies, just paying off the minimum but never clearing the debt, till I could no longer even pay the minimum amounts. Stepchange negotiated a repayment plan for me to repay the debt, and take away the stress and anxiety. Reviewed on: 17th May 2024

Step Change changed my life.

Step Change changed my life, they helped me get out of debt, and their services were free of charge. Reviewed on: 17th May 2024

Step Change has helped manage debt effectively and e...

Step Change has helped manage debt effectively and efficiently. Putting my mind at ease. They explained what options excited and were clear on consequences of each. Reviewed on: 17th May 2024

Stepchange help me a lot to manage my debts I recomm...

Stepchange help me a lot to manage my debts I recommend it to everyone. Reviewed on: 17th May 2024

Very good advice always there to help you.

Very good advice always there to help you. Reviewed on: 17th May 2024

Stepchange have made things easy for me to repay my...

Stepchange have made things easy for me to repay my debt in full. Very helpful service, which has saved me lots of stress. Reviewed on: 17th May 2024

Very useful advice even in late 70s

I found out about Stepchange through my bank having financial difficulties which had got out of hand in my late seventies. The loss of knowing how to deal with money worries was frightening and I dithered; procastrinated. To an extent I still do but the knowledgeable and kind people, a rare combination, have made it possible to believe that even at my age I will get sorted out. I am now 83, dealing with modern technology and complexities becomes increasingly difficult but in spite of my shortcomings I know I can get help. The people at Stepchange have made a real difference and I am very grateful. Reviewed on: 17th May 2024

Stepchange were fantastic.

Stepchange were fantastic. They explained everything clearly and helped me every step of the way. Reviewed on: 17th May 2024

Excellent customer services, staff helpful, kind and...

Excellent customer services, staff helpful, kind and polite. Reviewed on: 16th May 2024

Highly recommended

After comes to Step Change, my life gets charged Reviewed on: 16th May 2024

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