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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11166 reviews)

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4.96

Based on 11,166 reviews, last reviewed 13th Feb 2025

75% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Dare to hope,!

I have been very ill with cancer. During my treatments I took my eye off the ball as the saying goes. Was too ill to deal with post and many many calls from people demanding money. I was becoming paranoid about the phone,the postman. Well debts don’t go away I didn’t know where or who to turn to, my life was such a mess, I was even contemplating ending it all. A friend came here and said why don’t we ring Stepchange the debt charity. I had nothing to lose but from that very first call, they made me feel like we can sort this out together and took me through every single step. Every person I spoke with was efficient,nothing was too much trouble, kind and compassionate. Made me feel like perhaps I could live a life. Am not the only person this happens to. Quite a bit of paperwork which I found daunting but even if I was stuck on silly questions I always got a real person to speak with. I can’t praise them high enough Reviewed on: 27th August 2024

Friendly, understanding and really helpful service,...

Friendly, understanding and really helpful service, takes all the pressure away and manages on your behalf all the problems that you cant Reviewed on: 16th May 2024

Step Change - Very helpful and kin

Step Change were very helpful dealing with my debts. They made the whole process easy and less stressful. I wasn't sure where to turn, but they helped out and explained everything to me. Reviewed on: 16th May 2024

I contacted StepChange when I my debts were spiralli...

I contacted StepChange when I my debts were spiralling out of control. From the initial phonecall all the stress and worry was instantly taken away. I would recommend them to anybody. I am now well on my way to becoming debt free and having a much better quality of life. Thank you so much StepChange. Reviewed on: 16th May 2024

They helped me in a really stressful time when I was...

They helped me in a really stressful time when I was worried sick. They reassured me and gave me hope. Reviewed on: 16th May 2024

Helpful guidance

,very helpful. Easy to navigate. I was relieved after contacting Step Change. Not so worried. Felt they understood my problem and could help me Reviewed on: 16th May 2024

At my lowest the advisors were lovely and sympatheti...

At my lowest the advisors were lovely and sympathetic towards my situation and helped me out and gave me the best options for me highly recommend the staff and their service Reviewed on: 16th May 2024

It has nearly always been a good experience working...

It has nearly always been a good experience working with step change. Always very helpful whoever I talk too. Reviewed on: 16th May 2024

Helped me sort all my Debts out when I couldn't see...

Helped me sort all my Debts out when I couldn't see no light at the end of the Tunnel Reviewed on: 16th May 2024

I have been dealing with Stepchange for several year...

I have been dealing with Stepchange for several years now, and I cannot express enough how grateful I am for their exceptional service. From the initial consultation to the final stages of my debt relief plan, the entire process was handled with utmost professionalism and care. Reviewed on: 16th May 2024

Excellent help and advice.

Excellent help and advice. Very helpful assistance and financial guidance. Reviewed on: 16th May 2024

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