Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

View other StepChange products

4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

86% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

StepChange Debt advice reviews (14715)

Review of the StepChange, Debt advice:

A friend told me about step change I was so worried...

A friend told me about step change I was so worried about my dept paying out more than I could I wouldn't no what I would of done without there help its Excellent service allows me to carry on without that worry . Reviewed on: 27th May 2025

Easy wish I’d done it sooner and saved myself a lot...

Easy wish I’d done it sooner and saved myself a lot of worrying StepChange certainly changed mine Reviewed on: 23rd May 2025

StepChange took me from sleepless nights

StepChange took me from sleepless nights, to a time where I'm now in control of my money and my debts are well managed. Reviewed on: 23rd May 2025

Think you have been amazing and patient with us it’s...

Think you have been amazing and patient with us it’s taken a long time to pay of our debts but we nearly there so a big thank you for all your help Reviewed on: 23rd May 2025

I went from having a fair size financial burden ever...

I went from having a fair size financial burden every month due to a separation, to a manageable payment each month & feel like the burden has been lifted, still away to go until im debt free, but literally feel like ive got my life back on track. Reviewed on: 23rd May 2025

They make me feel at ease and don't make me feel sha...

They make me feel at ease and don't make me feel shameful and also give the best advice and options and getting debt free Reviewed on: 23rd May 2025

Helped me more than I can express friendly and non j...

Helped me more than I can express friendly and non judgemental absolutely recommend Reviewed on: 23rd May 2025

Peace of mind

Step change has given me peace of mind on knowing that my finances are taken care of. Reviewed on: 23rd May 2025

Absolutely brilliant ,thoughtful understanding excel...

Absolutely brilliant ,thoughtful understanding excellent listening g skills couldn’t wish for anything better Reviewed on: 23rd May 2025

StepChange is an excellent and truly life-changing...

StepChange is an excellent and truly life-changing organisation. They offer free, professional, and confidential debt advice to anyone struggling with financial difficulties in the UK. My experience with them has been very good and helpful from the start. The customer service is outstanding – their advisors are patient, understanding, and never judgmental. They take the time to listen carefully to your situation and explain all the options clearly. You never feel rushed or alone. One of the best things about StepChange is how easy and stress-free they make the whole process. Their online debt advice tool is simple to use, and their follow-up is prompt and reliable. They offer a variety of debt solutions such as Debt Management Plans (DMPs), IVAs, and more – all tailored to your needs. Thanks to StepChange, I now have a clear path to becoming debt-free. They’ve not only helped me get my finances in order but also relieved so much stress and anxiety. I finally feel in control again. I would highly recommend StepChange to anyone who is feeling overwhelmed by debt. They are truly a lifeline and a trustworthy organisation that puts people first. Reviewed on: 23rd May 2025

They have helped me sort my finances to a point i am...

They have helped me sort my finances to a point i am no longer having sleepless nights worrying Reviewed on: 23rd May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt collection
from Ayom Debt Recovery 1.48 from 86 reviews
Debt Solutions
from Abacus 4.50 from 5 reviews
Debt Collection
from Advanced Collection Systems 1.00 from 5 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub