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StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14716 reviews)

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4.95

Based on 14,716 reviews, last reviewed 24th Mar 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

There customer service are very good and helpful. There customer service are very good and helpful. They advised the way it should be. I am happy with the advice l got from them Reviewed on: 24th March 2026

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

StepChange Debt advice reviews (14716)

Review of the StepChange, Debt advice:

Excellent from the very first step made me feel so a...

Excellent from the very first step made me feel so at ease Reviewed on: 25th May 2025

They literally saved my life.

They literally saved my life. I couldn’t see a way out of the crippling monthly interest charges and penalties. I was drowning and these guys saved me. I can never thank you enough. Always acted in my best interests like a best friend and guardian. Bless You All. Reviewed on: 23rd May 2025

All the i want i get by the the people who work for...

All the i want i get by the the people who work for Step Change Reviewed on: 23rd May 2025

Really helpful and great

Really helped us out of a persistent cycle of debt and interest that was slowly drowning us. Reviewed on: 23rd May 2025

My experience with stepchange has been incredibly go...

My experience with stepchange has been incredibly good, the advisors I have spoken to have been very helpful and understanding about my personal situation and have helped me with getting my debt in control. I would happily recommend the service to anyone in need of debt advice. Reviewed on: 23rd May 2025

A Weight Lifted!

I can't thank Step Change Dept Management enough! I went from feeling completely overwhelmed by my finances to feeling in control. Their support made a huge difference, and I genuinely feel like a weight has been lifted off my shoulders. I highly recommend Step Change to anyone feeling lost in their financial journey. Their free, impartial debt advice is a game-changer. Reviewed on: 23rd May 2025

Give them a call - you won't regret it!

StepChange has been amazing. They made a really stressful situation so much easier to handle. No judgment, just clear advice and real help. I finally feel like I’m back in control. If you’re struggling with debt, give them a call—you won’t regret it. Reviewed on: 23rd May 2025

Life changing, it really is.

Life changing, it really is. I was so over whelmed. Living to work and getting nowhere. Stepchange have now given an end date to my debt, I just wished I used them years ago. Reviewed on: 23rd May 2025

It’s helped me to sort out my debt

It’s helped me to sort out my debt Reviewed on: 23rd May 2025

Managing after separation

Everything has been straight forward from the beginning. Reviewed on: 23rd May 2025

Stepchange take away all the worry and stress and se...

Stepchange take away all the worry and stress and set payment plans up with your creditors that are manageable for you. Reviewed on: 23rd May 2025

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