Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

View other StepChange products

4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

86% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt advice reviews (14715)

If you are in any financial trouble it's not the en...

If you are in any financial trouble it's not the end of the world give step change a call they are easy to talk to they don't judge you but they will help you get your money situation and life back on track Reviewed on: 23rd May 2025

helped me to sort out my problem

helped me to sort out my problem Reviewed on: 23rd May 2025

Peace from creditors.

Just so happy knowing that we are in a place where one day we will be Debt free. The organisation have taken all the pressure from us. The current health situation of my Partner and I, prevent control due to our levels of stress. Thank you for everything you do StepChange. Reviewed on: 23rd May 2025

StepChange take a step towards a positive change

I have been with StepChange for almost 5 years now. They have been very supportive and doing excellent work in guiding me through my troubled and challenging times. Reviewed on: 23rd May 2025

Kind and understanding customer service staff.

Kind and understanding customer service staff. Very knowledgeable Reviewed on: 23rd May 2025

The best organisation of the 21st century

Really am so glad stepchange do what they do, they listen, they problem solve and they are totally on it in terms of best practice and advice Reviewed on: 23rd May 2025

Fantastic staff, so helpful and give fantastic advice.

Fantastic staff, so helpful and give fantastic advice. It really set my mind at ease when I was extremely worried about my debt. Reviewed on: 23rd May 2025

Excellent company!

Excellent company! Helped to go out from a hard situation; Reviewed on: 23rd May 2025

Step Change are nothing short of excellent

Have been with Step Change for a time, always found them to be supportive, non judgemental and easy to talk to. Would highly recommend the to anyone in financial debt and facing problems. They have helped me enormously Reviewed on: 23rd May 2025

Don’t put it off better sooner than later

Kept putting it off but felt so relieved when I plucked up the courage. I felt stupid and embarrassed but they didn’t judge me a great relief Reviewed on: 23rd May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt solutions (discontinued)
from Freeze Debt (inactive company) 5.00 from 2 reviews
Debt Solutions
from Debt Movement 3.95 from 18 reviews
Debt solutions
from PayPlan 4.94 from 22306 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub