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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11165 reviews)

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4.96

Based on 11,165 reviews, last reviewed 21st Nov 2024

86% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Stepchange have helped all along with my debts, take... Stepchange have helped all along with my debts, taken all my worries away and i know they are there if i need them, thank you. Reviewed on: 21st November 2024

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11165)

Review of the StepChange, Debt Management:

Supportive and Caring

Stepchange is the understanding, none criticising option for anyone who has unfortunately fell into debt I would sure recommend them. Reviewed on: 3rd August 2021

When I first contacted step change I was scared , wo...

When I first contacted step change I was scared , worried about my debt , they gave me a helping hand and had empathy and didn’t judge me. Working things out with me took the stress away, I know they are there for me whenever I need to talk to them. Reviewed on: 16th May 2024

Stepchange really helped excellent company ...

Stepchange really changed my life around , I was very stressed and couldn’t sleep at all worrying all the time it never went away always on my mind couldn’t tear with worry then I found out about Stepchange the people where excellent as soon as I started talking about everything I could feel my stress levels go down there are there to help not to judge you thank you for everything I can now move on with my life Reviewed on: 16th May 2024

Efficient, fast, helpful.

Efficient, fast, helpful. Friendly asvisors Reviewed on: 16th May 2024

Step change changed my life .

Step change changed my life ..so understanding and I never once felt belittled speaking with thrm Reviewed on: 16th May 2024

Their customer service is second to none!

Always very professional over the phone and definitely show compassion to me on the occasions I’ve needed extra support. The wait times on the phone are also not as bad as I would expect. They have a way of reassuring you too, each customer service representative I’ve spoken to has helped alleviate my worries. Reviewed on: 16th May 2024

Fantastic customer services at all times.

Fantastic customer services at all times. Reviewed on: 16th May 2024

Great service

Excellent service with people who do their very best to help out. Reviewed on: 16th May 2024

Help when needed

Due to a change in circumstances I needed help, Step Change were there to help me make informed decisions. Reviewed on: 16th May 2024

They have helped me sort out my finances when I thou...

They have helped me sort out my finances when I thought there was no help. They were very understanding & helpful Reviewed on: 16th May 2024

Really good company friendly to talk to

Really good company friendly to talk to Reviewed on: 16th May 2024

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