Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11166 reviews)

View other StepChange products

4.96

Based on 11,166 reviews, last reviewed 13th Feb 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (11166)

Stressfree solution

From day one they put my mind at ease and helped us see a way out of our debt troubles that at the time were very stressful and we couldn't see a way out.They took care of everything and contacted all creditors to offer a solution which really helped us get back on track Reviewed on: 15th May 2024

They have saved my life

I have been with Step Change (Previously CCCS) since 2007 and I have find them very understanding, helpful and reliable. The advisors are always empethatic and understanding and would go over and above their duty to help. Without them I woul dhave been ruined for life. I Am very grateful for their services. They are also a well respected and respected organisation by all creditors in the field of debt management. Reviewed on: 15th May 2024

The first small steps to making a big change

After spending over a year full of worry, not sleeping and wanting to give up on life and nearly loosing my home, I took the hardest step and rang StepChange. I spent the first 15 minutes through tears trying to explain my situation to a very calm and kind lady on the other end of the phone. They then proceeded to help me get my life back on track with the advice I so needed and helped me deal with my financial problems. I am two years down the road and another two to go to be debt free. I'm not going to lie the last two years haven't been easy but I'm still here, I'm paying off my debt and I can sleep at night. Please make the call as soon as you know you are not managing, it is never too late to ask for help, but why wait, the sooner you make the call, you can start taking back control of your life. Thank you. Reviewed on: 15th May 2024

Peace of mind and control is resumed

My fears and worries around the debt I had gathered, were soon relieved by StepChange. The process was so easy, a sympathetic employee took all my details, debts, amounts, after providing all the evidence required StepChange soon had me back in control. They contacted my Debtors arranged my monthly payments. I feel like I am back in control. Reviewed on: 15th May 2024

10/10 - Fantastic service!

During a difficult time the team were outstanding! They were informative, quick and help me put my mind at ease. I have and will continue to recommend their services. Reviewed on: 15th May 2024

Gave great financial advice and support

Step change was able to provide me with debt management advice as well as helping me to understand my finances and make a suitable and effective financial plan for the future. Reviewed on: 15th May 2024

Best thing I did.

They are so helpful and understanding, best thing I ever did and I would highly recommend anyone using them. Reviewed on: 15th May 2024

Step change really changed my life.

Step change really changed my life. Due to some large vet bills I accumulated a debt on my cr cards. Step change took the worry away and have made it much easier for me to pay off my debt and get my life back. Reviewed on: 15th May 2024

Don't be afraid, take control

I was stuck in a debt cycle from my 20s having loan after loan, never paying credit cards off and feeling sick with worry as my outgoings outweighed my income each month Stepchange have helped me take control of my finances for the first time in my life. No judgement, just helpful advice and continuous support. I wish I had gone to them sooner Reviewed on: 15th May 2024

Very understanding and kind.

Very understanding and kind. Honest about what would work best for my circumstances. Reviewed on: 15th May 2024

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Solutions
from Debt Advisory Centre 5.00 from 1 reviews
Debt Advice
from Money Wellness 4.94 from 2554 reviews
Debt Collection
from Advanced Collection Systems 1.00 from 3 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub