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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11166 reviews)

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4.96

Based on 11,166 reviews, last reviewed 13th Feb 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (11166)

When I was in a crisis step changed help me sort my...

When I was in a crisis step changed help me sort my money worries out. When I updated my expenses this year step change help me put it right when I made a mistake with my calculations. Your advice and will to help is one in a million. Reviewed on: 15th May 2024

Step change saved my life

Been on dmp for a few years. Excellent online system and always clear advice. I was at rock bottom when I first contacted them but they really helped and I'm in a much better place financially, and therefore coping a lot better. The online tools are good and even give suggested amounts for some budget items. Reviewed on: 15th May 2024

Helped me out when I was really struggling.

Helped me out when I was really struggling. They have always been so understanding and come up with the best solutions Reviewed on: 15th May 2024

Excellent customer service and great service.

Excellent customer service and great service. Reviewed on: 15th May 2024

A helpful set of people who are highly efficient.

Sympathetic and understanding, no judgement as well as efficient. After giving them my details, they took care of everything. Reviewed on: 15th May 2024

It's been great so far... Should be debt free by 2030

It's been great so far, got sorted with a payment plan, and hopefully I'll be debt free by the end of the decade. Set up was straight forward, and they were really helpful on the phone when I had any questions. Reviewed on: 15th May 2024

Step Change have been a life saver when things were...

Step Change have been a life saver when things were all going downhill. They helped organise what I needed to do and talked me through the process which helped with all the panic and worry. No one wants to get in a financial mess but sometimes things just spiral. Reviewed on: 15th May 2024

excellent helpful service lustened to all i said wit...

excellent helpful service lustened to all i said with no judgement Reviewed on: 15th May 2024

Life changing service!

Life changing service! I can’t describe the weight that has been lifted and how I can breathe easy. There’s not one aspect of my life it hasn’t changed for the better. Take the plunge, call them! You won’t regret it Reviewed on: 15th May 2024

Always responsive to requests for information and ve...

Always responsive to requests for information and very prompt actions when emailed with changes to circumstances Reviewed on: 15th May 2024

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