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StepChange: Debt Management reviews

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4.95
Based on 14,673 reviews, last reviewed 30th Jun 2025
168400% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy process An easy process for a troubling time. The help was excellent and forms easy to complete. The result is I am now debt free and feel so much relief. Reviewed on: 30th June 2025
Asdf's avatar
Asdf

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
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Magda
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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

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StepChange Debt Management reviews (14673)

Helpful and kind

5
It was nice to speak with someone who didn't judge your situation. Very easy to sort out a payment plan to pay off your debts. Reviewed on: 6th June 2025
Sharon Brace 's avatar
Sharon Brace

Life changing and so simple

5
10/10 consolidated in to one affordable payment with realistic timeline to being debt - free Reviewed on: 6th June 2025
Mr J S's avatar
Mr J S

The staff were extremely understanding and supportive.

5
The staff were extremely understanding and supportive. They explained how to deal with my money problems and set up a process to pay my debts realistically Reviewed on: 6th June 2025
Christine O's avatar
Christine O

Stepchange have really helped me when I wasn't sure...

5
Stepchange have really helped me when I wasn't sure where to turn. I have been able to do everything online, which is amazing, as I'm suffering with anxiety, and this has made it so easy. Staff are always helpful and supportive when I have emailed them. I really wish I'd done it sooner! Reviewed on: 6th June 2025
Susie W's avatar
Susie W

Supported me to put my life in line .

5
Supported me to put my life in line .lt relieved my anxiety of letters from lenders and debt collectors. Reviewed on: 6th June 2025
Winnie 's avatar
Winnie

Peace of mind.

5
Peace of mind. Take the stress out of debts Reviewed on: 6th June 2025
Mrs G's avatar
Mrs G

Got me back on track financially.

5
I amounted quite a bit of debt with various companies, soon realised I had bitten off more than I could chew, getting help through StepChange did a world of good for my mental health and it won't be long now until I'm debt free. Reviewed on: 6th June 2025
G. Law's avatar
G. Law

Unbelievable stress free experience

5
Unbelievable stress free experience Reviewed on: 6th June 2025
Christopher K's avatar
Christopher K

I was in serious money trouble and Step Change helpe...

5
I was in serious money trouble and Step Change helped me get out of it and find peace of mind. They helped fantastically whenever I had questions or problems. Amazing people! Reviewed on: 6th June 2025
Womble's avatar
Womble

They are very good customer service

5
They are very good customer service Reviewed on: 6th June 2025
velka Biggemann 's avatar
velka Biggemann

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