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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14673 reviews)

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4.95

Based on 14,673 reviews, last reviewed 30th Jun 2025

168400% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy process An easy process for a troubling time. The help was excellent and forms easy to complete. The result is I am now debt free and feel so much relief. Reviewed on: 30th June 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14673)

They are so helpful I couldn’t have managed without...

They are so helpful I couldn’t have managed without them Reviewed on: 6th June 2025

I was in an awful situation, I felt suicidal, they w...

I was in an awful situation, I felt suicidal, they were patient, kind, helpful. If it was not for them i don't know what situation i would be in! I was in an awful place ie loss of my son, they were so very proffessional. Reviewed on: 6th June 2025

The service that Stepchange provide is a lifesaver.

The service that Stepchange provide is a lifesaver. Things could have been a lot different for the worse, if I hadn't been introduced to Stepchange. Every person I have dealt with at Stepchange has been so very sympathetic and understanding. I cannot thank them enough. Reviewed on: 6th June 2025

I was extremely embarrassed about the debt i was in...

I was extremely embarrassed about the debt i was in and was treated with the up most respect and dignity.Everything was explained to me and made me feel at ease I was getting the best support. Even when I had an issue and needed more help it was never too much trouble Reviewed on: 6th June 2025

non judgemental

Incredibly helpful and non judgemental Reviewed on: 6th June 2025

I highly recommend stepchange to anyone.

I highly recommend stepchange to anyone. I was struggling to make all my monthly payments but thanks to stepchange they have helped me manage this. Reviewed on: 6th June 2025

Best most helpful company I have ever dealt with

Best most helpful company I have ever dealt with Reviewed on: 6th June 2025

Helpful and understanding staff who do their best.

Helpful and understanding staff who do their best. Reviewed on: 6th June 2025

Help needed ..

Stepchange have been my life line don’t know where I would be without the help from stepchange Reviewed on: 6th June 2025

Thanks for your support stepchange

Thanks for your support stepchange Reviewed on: 6th June 2025

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