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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14708 reviews)

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4.95

Based on 14,708 reviews, last reviewed 7th Sep 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Supportive staff They were supportive and they took their time and explained everything to me. They gave me the opportunity to decide whether this was the best decisio... Read more Reviewed on: 7th September 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14708)

I engaged SC when at a very low point in point where...

I engaged SC when at a very low point in point where my financial difficulties were overwhelming me. Their intervention lifted incredible stress of my shoulders. Reviewed on: 6th June 2025

Stepchange are amazing.

Stepchange are amazing. I was in so much financial trouble and Stepchange are helping me get through this extremely hard time in my life. Without Stepchange I don't know what would have happened to me and my family. I can't thank them enough Reviewed on: 6th June 2025

Easy process from setting up my plan

Easy process from setting up my plan Reviewed on: 6th June 2025

Really helpful and supportive, especially with my an...

Really helpful and supportive, especially with my anxiety issues and helping me sort things out Reviewed on: 6th June 2025

Helped to relieve stress and worry

They have taken most of the worry away from us and whenever we have questions or need help, they are always at hand. Reviewed on: 6th June 2025

I have been with StepChange for several years now an...

I have been with StepChange for several years now and have found them nothing but polite , caring and downright legends , within 2 to 3 weeks of starting my DMP all my creditors stopped hassling me and that alone is worth 5 stars Reviewed on: 6th June 2025

Had a debt management plan, was very easy to manage...

Had a debt management plan, was very easy to manage via the website and really a seamless process. Everyone I dealt with was professional and friendly. A worthwhile and excellent service for managing and getting out of debt Reviewed on: 6th June 2025

Fantastic service

Fantastic service that has really helped with my debts and stopped me worrying about them as no where all under control and I thank you for that. Reviewed on: 6th June 2025

My experience was wonderful

My experience was wonderful made me feel at ease with the situation and sorted everything with ease. Reviewed on: 6th June 2025

Stepchange give me a new life can't thanks enough

Stepchange give me a new life can't thanks enough Reviewed on: 6th June 2025

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