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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14708 reviews)

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4.95

Based on 14,708 reviews, last reviewed 7th Sep 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Supportive staff They were supportive and they took their time and explained everything to me. They gave me the opportunity to decide whether this was the best decisio... Read more Reviewed on: 7th September 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14708)

Stepchange

Helped me put all my debts in one place. Reviewed on: 6th June 2025

Stepchange have only ever been helpful and friendly

Stepchange have only ever been helpful and friendly with sorting out my debt management plan Reviewed on: 6th June 2025

I got myself into a real issue and if it wasn't for...

I got myself into a real issue and if it wasn't for the help and understanding of step change, I don't know where I would be! They spoke to me, and sorted out my Finance and got me back on track, and every year I they get in touch and do a review and see what I can pay back thuis year! They email through the year with helpful tips Reviewed on: 6th June 2025

They’ve been great!

They’ve been great!, understanding helpful and easy to deal with Reviewed on: 6th June 2025

Staff were so helpful and supportive.

Staff were so helpful and supportive. Everyone I have spoken to has demonstrated real care, compassion and understanding. Reviewed on: 6th June 2025

Helped when I struggled with my monthly payments.

Helped when I struggled with my monthly payments. costumer service is always helpful. Reviewed on: 6th June 2025

Step change helped me turn my finances around

Step change helped me turn my finance's around instead of burying my head in the sand they helped me get a grip on my money helped me set up a manageable payment plan which aloud me to breathe and sleep of an evening I can't thank Step change enough and would recommend anyone struggling with debt don't bury your head in the sand there's no quick fix Step change will guide you Reviewed on: 6th June 2025

Stepchange customer service helped me when I got stu...

Stepchange customer service helped me when I got stuck completing the online form. Stepchange is helping me became debt free. Reviewed on: 6th June 2025

The best thing I ever did was contact stepchange to...

The best thing I ever did was contact stepchange to help me out with my debt. Reviewed on: 6th June 2025

Very helpful staff.

Very helpful staff. Made the whole process easier. Reviewed on: 6th June 2025

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